What are the responsibilities and job description for the Store Lead position at CrossAmerica Partners?
Store Shift Lead
CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
At the core of our mission, we are a responsible, people-focused organization, committed to the well-being of our employees, customers, and the environment.
Position Summary
Our Store Shift Lead is responsible for overseeing the daily operations of the store to include ensuring customer service is friendly. quick and efficient and providing support to fellow team members.
Key Accountabilities
- Fulfill all sales associate responsibilities
- Ensure customers are receiving excellent customer service by resolving issues or escalating them to a manager in an efficient manner
- Assists and provides direction to other team members throughout shift
- Other duties as assigned
Job Requirements
- Previous customer service or related experience preferred
- Ability to operate a cash register/POS system and be responsible for accurate-cash flow.
- Strong interpersonal and team player skills
Benefits
We offer a competitive benefit package for full time team members that includes health insurance, vacation, holiday pay, 401K with employer match and more. Our part time team members are eligible for 401k with employer match and paid holidays and may also be eligible for health insurance.
