Assistant-Network - I

Network Operations Support Specialist Contract Length: 9 months
Location: Newport News, VA
Work Setup: 100% on-site Job Summary

Responsible for providing comprehensive support to the network systems group throughout the purchase order lifecycle (creation, modification, cancellation, receiving, invoice reconciliation, etc.). This role combines administrative duties with technical support for network operations.

Primary Responsibilities

• Manage purchase order processes and documentation
• Conduct various audit activities:
  • Directive Audits
  • Preventative Maintenance Audits
  • RAVs Audits
• Process KIRKE Approvals
• Handle IP Vulnerability documentation
• Provide Office Assistant support for Shipping/Receiving
• Support Netscout systems (Break-Fix Disk Replacement, RAVs and Shaper visibility)
• Travel between locations as needed

Note: This position does not involve router configuration work.

Required Skills

• MUST HAVE: Scheduling capabilities, exceptional attention to detail, and flexibility
• Strong written communication and interpersonal skills
• Ability to work on various administrative and network-related activities
• Experience with audits (maintenance, software upgrades, equipment configurations)
• Skills in progress tracking and change management using internal tools
• Ability to provide break/fix support for non-service impacting equipment

Soft Skills

• Teamwork orientation
• Professional email etiquette
• Positive attitude and engagement
• Professional demeanor

Desired Qualifications

• Familiarity with internet protocols
• Ability to travel between locations (approximately 60 miles)
• Capability to lift up to 50 pounds

Education/Certifications

• High School diploma or GED required
• Associate's or Bachelor's Degree in Engineering or Computer Science preferred

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