Demo

Hybrid Tracer Resolution Analyst

Crossfire Consulting
Lake, FL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025
In office days - twice a week - Wednesday & Thursday.

What you’ll be doing...

Description: Your work will have a direct impact on our reported financial results and ensure compliance with internal controls and external legislation. You will also perform a variety of activities including data analysis and tax liability reconciliations.

This position will primarily support the Payroll Tax functions including Tracer Resolution for all 50 states & locals, including Guam and PR. As part of the tax notice resolution process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on monthly, quarterly, or annual basis for assigned jurisdictions.

In this position you will:

  • Research Tax Agency notices and work with 3rd Party Vendor (ADP) for resolution.
  • Work directly with tax agencies to resolve inquiries pertaining to state & local taxes.
  • Responsible for compiling abatement letter requests.
  • Preparation of periodic and amendment returns.
  • Preparation intercompany transactions to reconcile tax notice discrepancies.
  • Prepare other reconciliations, schedules or other projects as needed.
  • Identify and resolve escalations or complex issues with strong emphasis on associated patterns, trends and root cause analysis.

Description Type: What we’re looking for...

Description: You'll need to have:

  • A Bachelor’s degree, or three or more years of relevant work experience.
  • Payroll Tax experience /Multi-state.
  • Intermediate in Excel.
  • Experience with resolving tax notices from various state & local agencies.
  • Experience with 3rd party tax applications, ie: ADP.
  • Experience with HCM systems, ie: PeopleSoft, Workday.
  • Experience in Customer Service and HRMS/Payroll Processing system applications.
  • Understanding of the end-to-end Payroll functional processes as well as how the Payroll functional processes integrate with the overall end-to-end Payroll Tax processes.

Even better if you have:

  • Strong customer service skills (both verbal and written).
  • Good organizational, time management and communication skills.
  • Ability to manage multiple functions simultaneously.
  • Willingness for flexible scheduling to meet processing demands.
  • Strong sense of urgency, proactive approach, and a solid focus on results.
  • Quarter End tax processing experience.
  • Amendment &/or W-2C filing experience.
  • CPP or FPC preferred.

Shift: Monday through Friday 8:30-5:30. Weekends may be required during peek season with advanced notice.

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