What are the responsibilities and job description for the IT Project Manager position at Crossfire Consulting?
Senior IT Project Manager
Position Overview
We are seeking an experienced Senior Project Manager to join our IT team in a hybrid work environment. The ideal candidate will be a strategic thinker with proven ability to manage multiple complex projects while maintaining high standards of delivery. This role will immediately oversee several critical enterprise-wide initiatives spanning multiple subsidiaries and international operations.
Key Responsibilities
Service Operations Standardization Project
Candidates Should Be Prepared To
Position Overview
We are seeking an experienced Senior Project Manager to join our IT team in a hybrid work environment. The ideal candidate will be a strategic thinker with proven ability to manage multiple complex projects while maintaining high standards of delivery. This role will immediately oversee several critical enterprise-wide initiatives spanning multiple subsidiaries and international operations.
Key Responsibilities
- Lead and manage multiple concurrent IT projects with minimal supervision
- Develop and maintain comprehensive project plans, timelines, and budgets
- Track project progress, milestones, and deliverables
- Navigate the full Software Development Life Cycle (SDLC)
- Communicate effectively with stakeholders across all organizational levels
- Negotiate project scope, resources, and timelines
- Identify and mitigate project risks
Service Operations Standardization Project
- Lead initiative to standardize service operations across 10 subsidiaries
- Develop comprehensive preventative maintenance standards
- Establish unified KPIs and system modification protocols
- Collaborate with key stakeholders including:
- Director of Service Operations
- Subsidiary Presidents and Service Management teams
- Operations, IT, and HR departments
- Legal team for service compensation structuring
- Manage vendor relationship for freight carrier invoicing optimization
- Oversee specialized payment processing improvements
- Work closely with:
- IT Department
- Head of Operations
- Logistics Director
- CFO
- Lead implementation of online vendor solution for credit card processing
- Ensure compliance with data security standards
- Coordinate across multiple entities:
- International affiliates (Canada, Mexico, Brazil, and Chile)
- Technical Support Centers
- National Accounts
- All subsidiary operations
- IT and Operations departments
- 5 years of IT project management experience
- Extensive knowledge of SDLC methodologies
- Strong leadership and team management skills
- Excellent negotiation and stakeholder management abilities
- Proven track record of successful project delivery
- Superior organizational and time management skills
- Experience with international project coordination preferred
- Understanding of compliance and regulatory requirements
- Background in service operations or logistics a plus
- Hybrid position requiring 3 days per week on-site
- Fast-paced, collaborative environment
- Cross-functional team interaction
- Multi-subsidiary coordination
- International stakeholder engagement
Candidates Should Be Prepared To
- Provide examples of previous project work
- Demonstrate project planning capabilities through practical exercises
- Discuss experience managing complex IT initiatives
- Show expertise in stakeholder management across multiple organizational levels
- Present approach to managing concurrent complex projects
