What are the responsibilities and job description for the Senior SBA Loan Closing Specialist position at CrossFirst Bank?
Overview
The Senior SBA Loan Closing Specialist is responsible for packaging, document preparation, closing and funding of Small Business Administration (SBA) and other commercial loans within the SBA Portfolio. They will work in conjunction with the SBA Business Development Officer, SBA Underwriter, borrower, and external parties to successfully process the loan from application to closing. They have a strong working knowledge and understanding of the SBA Standard Operating Procedure and eligibility.
Responsibilities
- Review assigned loan files and determine the information required for closing.
- Prepare Borrower Checklist within 48 hours of file being assigned.
- Coordinate and facilitate a hand-off call with all parties to review lender commitment, loan conditions, timelines, and closing requirements.
- Order third party searches and reports; ensure Underwriter has reviewed, approved, or added comment appropriately.
- Input and maintain files in the SBA Application software and SBA Servicing core processing systems.
- Prepare and submit SBA application documents for signature and submission to SBA (Delegated or Non-Delegated Authority), as applicable.
- Prepare and review SBA Authorization for accuracy and SOP compliance; ensure terms and conditions correspond with approval documentation.
- Maintain all loan documentation; ensure loan file accurately reflects the approved loan terms and protects the SBA Guaranty.
- Coordinate closing with title company, attorneys, escrow agents, and certified development companies; ensure everyone understands each party's responsibilities and procedures.
- Review and acceptance of title insurance (including, but not limited to, exceptions and endorsements), prepare title instruction letters to ensure perfection of all collateral properly identified.
- Ensure funds are disbursed correctly, per the eligibility of the SOP, and all fees are posted to the applicable general ledger accounts.
- Complete Pre-Closing audit of loan file and coordinate secondary review by leadership.
- Track and clear all post-closing tickler items within a reasonable period after closing, as determined by leadership.
- Maintain a strong working knowledge of the SBA SOP, required forms, and Application documents.
- Attend specialty trainings and / or courses, as directed by leadership.
- Interact with internal and external clients while providing extraordinary service.
- Build trusted, collaborative and supporting relationships with internal and external business partners.
- Represent the Bank and SBA Loan Services team in a highly professional manner.
- Complete job assignments in a professional, timely and efficient manner; organize and prioritize work.
- Maintain confidentiality; adhere to CrossFirst Bank policies and procedures; comply with laws, regulations, and industry best practices.
- Reliable and predictable attendance; both onsite and remote work (hybrid eligible).
This role is not eligible for fully-remote work.
Qualifications
CrossFirst Bank is proud to be an Equal Opportunity Employer.
CrossFirst Bank does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CrossFirst Bank without an authorized search agreement will be considered unsolicited and the property of CrossFirst Bank. We respectfully request no phone calls or emails.