What are the responsibilities and job description for the Application Software, Journeyman position at Crossflow Technologies?
Job Title: Application Software, Journeyman
Location: Alabama - Gunter Maxwell - Montgomery, AL US
Crossflow Technologies, INC. is seeking an Application Software Journeyman within the Business Enterprise Systems Field Assistance Service (FAS). The FAS provides consolidated 24/7/365 system support to the warfighter worldwide. We accomplish this by serving as the primary point of contact for help desk support for over 450 DoD CONUS and OCONUS sites, providing enterprise-wide systematic troubleshooting, mature repeatable processes, and total ticket visibility. The FAS provides customizable incident management, deficiency tracking, enterprise-wide metrics and trend analysis, user message notification, and automated call distribution support to the Department of Defense and Mission Partners. This position supports AFLCMC/GBO at Gunter Maxwell, AL.
Responsibilities: This position requires a highly motivated individual with experience to include the below job duties:
Advise and support work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. The functions required to be performed in this specialty may include:
· Following/leading an Agile methodology, e.g., scrum, Kanban, XP, and hybrid;
· Analyzing and refining systems requirements;
· Translating systems requirements into applications prototypes;
· Planning and designing systems architecture;
· Determining and designing applications architecture;
· Determining output media/formats;
· Designing user, systems(s) interfaces;
· Working with customers to test applications;
· Assuring software and systems quality and functionality;
· Integrating hardware and software components;
· Writing, reviewing, and maintaining program documentation;
· Evaluating new applications software technologies such as containerization and the use of Kubernetes, infrastructure as code, configuration as code, microservices, standard application program interfaces (API), continuous integration/continuous delivery (CI/CD), and maximizing the automation of the software development lifecycle (SDLC); or,
· Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices to the delivery of application software services
Required Qualifications:
Must be a U.S. Citizen.
Must have an active Secret security clearance. Must maintain clearance at required level.
BMC Remedy Requirements: Primary Experience developing, debugging, and testing customized Remedy workflow on one or more medium to large Remedy instance(s), Minimum 7 years AR System v9 or higher, Minimum 4 years Remedy ITSM v9 or higher Servicedesk, Discovery, Smart IT, Digital Workplace, Atrium/CMDB, Minimum 7 years Microsoft SQL Server 2014 and higher, Minimum 10 years SQL relational database management, Minimum 7 years APIs, OLEs, SSOs, .asp/java interfaces, Strong test script and report skills; strong requirements/design/change/implementation documentation skills; strong Remedy form, field, workflow, and permissions development and integrations; strong Remedy module to module interface and integration familiarity; strong Remedy API interface development to third party app skills
Preferred experience: BMC Administration / Developer certification(s), Full BMC Remedy ITSM suite v18 or higher, One or more full BMC platform upgrades, HTML/.asp/.jsp website development, Familiarity with Air Force network infrastructure
Contractor shall ensure personnel performing activities have the appropriate, and remain current with, technical and/or management certifications to ensure compliance as directed by DoDD 8140.01, DoD Cyber Workforce Framework (Security )
• Bachelor's or master's Degree in a related field and at least three years of experience in the respective technical/professional discipline being performed, three of which must be in the DoD
• OR, seven years of directly related experience with proper certifications, five of which must be in the DoD.
U.S. Citizenship Required for this Position: Yes
Job Type: Full Time
Security Clearance: Tier 3/Secret
Schedule: Customers discretion
Work Location: Maxwell Air Force Base, Gunter Annex
Travel: <10%
Relocation Assistance Available: No
Equal Opportunity/Affirmative Action Employer: Crossflow ensures that employment decisions and personnel actions are administered fairly, equitably, and in compliance with the federal, state, and local laws and regulations governing EEO and personnel management. All qualified individuals will receive consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Crossflow? Crossflow Technologies is proud to offer such wonderful benefits and perks to our employees; however, we feel the biggest perk is our company culture. We harbor a culture that extends down to the individual level by hiring people who understand and embrace our company values. Values like fervently protecting work-life balance and celebrating the achievements of others. To help guide and shape this environment, we strive to solicit feedback as frequently as possible through direct conversations and anonymous input. We take great pride in the fact that we've won the Best Places to Work award for the past four years - particularly when paired with having made the Inc. 5000 list for growth the same four years. To us, this demonstrates our ability to effectively scale our culture showing that Crossflow has been and continues to be, a place that people want to be. |
Benefit-Eligible Employee Perks:
EXCEPTIONAL HEALTH, DENTAL, AND VISION COVERAGE
Crossflow is pleased to offer employees with exceptional single and family options for health, dental, and vision coverage. Payments are taken from the first two paychecks of each month. At a glance,
• Health coverage choices (including an HSA) ranging from $0.00 to $146.40;
• Dental coverage ranges from $4.00 to $15.00; and
• Vision coverage ranges from $4.33 to $11.41.
CROSSFLOW KUDOS SPOT BONUS PROGRAM
We created a unique performance bonus program called Crossflow Kudos. Throughout the year, employees are nominated by other employees, company leads, and even individuals outside of Crossflow to receive additional compensation and personal recognition for their positive work. There are six broad categories in which employees can earn Kudos awards.
401(k) RETIREMENT PLAN & COMPANY MATCHING
Crossflow uses Principal as our 401(k) plan sponsor. Employees can choose payroll deduction and fund investing options. Payroll deductions will begin the month following your enrollment. Crossflow matches 100% of the first 3% of compensation, plus 50% of the next 2% of compensation.
HIGHER EDUCATION ASSISTANCE PROGRAM
Crossflow offers education assistance to benefit-eligible employees for degree programs at their director's discretion. Crossflow feels that a well-rounded education, even outside of an employee's current role, can enhance an employee's skillset and increase the company's value.
GENEROUS PTO ACCRUAL & FLEXIBLE LEAVE POLICY
Crossflow currently grants 11 federally observed paid holidays. In addition to these holidays, Crossflow offers a minimum of 2 weeks of paid time off (PTO) to all full-time employees. Employees may utilize PTO for any reason (sickness, vacation, personal day, etc.) and can carry over a maximum of 120 hours from year to year. Many employees are authorized to work additional hours within a normal, forty-hour pay period. This approval is included in the employee's offer letter for employment. These extra hours may be banked for compensatory (comp) time off.
PAID PARENTAL & BEREAVEMENT LEAVE
To help our employees be present with family during major life events, Crossflow provides additional PTO. We offer varying types of paid Parental Leave to aid birthing, non-birthing, and adoptive parents transition into parenthood. Crossflow also recognizes the importance of supporting employees who endure a death in their family by providing up to 5 days of paid Bereavement Leave a year.
PROFESSIONAL DEVELOPMENT FUNDING
We support employees who seek out personal or professional growth opportunities through a myriad of enabling programs to further equip themselves. Professional Development includes, but is not limited to, training courses, certificate programs, memberships to industry groups, and materials.
EMPLOYEE DRIVEN COMMUNITY ENGAGEMENT
We create as many opportunities as possible for employees to meet and build community. We offer monthly team bonding activities, allowing team members to assemble on a different level than at work. In addition to these gatherings, in 2021 we established Crossflow Cares, an employee-owned and operated charitable organization focused on awarding grants and providing volunteers to local non-profits. Furthermore, Crossflow Technologies is committed to serving the public by investing a large portion of our net income in the greater Huntsville/Madison County area.
MENTORSHIP PROGRAM & MORALE LUNCHES
The most successful people in the world always have a terrific team behind them, and Crossflow chooses to be the team behind the people, cheering our employees on to meaningful successes. Our Mentorship Program involves strategically pairing a protégé with a mentor who understands an employee's career aspirations and provides coaching towards that goal. A less structured version of this is our Morale Lunch program. We committed a portion of our budget to support our leads to meet with their team members over lunch and facilitate quality catch up sessions. The morale lunches have become a great tool for maintaining open communication and gaining insightful feedback.
Salary : $4 - $15