Nurse Informaticist

Description

The individual in this position will conduct business process analysis and needs assessments in conjunction with department directors and staff in an effort to align Information Technology solutions with business initiatives in the clinical environment.

Essential Job Functions

• Acts as a liaison for clinical information systems for physicians and nurses.
• Works to utilize and maintain all clinical systems.
• Conducts on-going EPIC computer training and/or works in conjunction with IMS, Education, Physicians and Clinical staff, as needed, for the new procedures or changes in present computer procedures.
• Instructs physician and clinical staff on electronic charting and use of EPIC programs and related computer equipment. Goes to physician clinics as needed for troubleshooting and/or training.
• Troubleshoots software problems using techniques to isolate problems quickly.
• Follows through to ensure final resolution of problems, recommending long-term solutions when appropriate and communicating back to the individual reporting the problem.
• Contacts EPIC with new tickets and maintains contact regarding the status of open tickets.
• Keeps abreast of changes and enhancements involving Crossing Rivers Health clinical information systems and communicates such changes and enhancements appropriately and in a timely manner.
• Facilitates the two-way flow of information and communication for establishing and maintaining understanding between Information management Systems and Clinical Departments.
• Works with the IT Director and and EPIC team to set up system configuration parameters and maintains computer documentation according to organization policy and procedure.
• Observes and assesses user skills, coaches’ individuals and offers individual or group meeting. Provides tip sheets to enhance user proficiency. Available to physicians and clinical staff for quick answers to questions.
• Assists with competency documentation for software training supplied by the Information management Systems and Education Departments.
• Attends EPIC user group meetings and/or studies clinical documentation to represent ideas and concerns for the effective use of Crossing Rivers Health Clinical Information Systems.
• Identifies quality improvement opportunities and barriers.
• Participates in the weekly on-call rotation.
• Other job duties and responsibilities as assigned to effectively meet the needs of the patients, the department, and the organization as a whole.

Competencies

• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Presentation Skills – Ability to effectively present information publicly.
• Persistence – Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Project Management – Ability to organize and direct a project to completion.
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
• Decision Making – Ability to make critical decisions while following company procedures.
• Systems Analysis – Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Judgement – The ability to formulate a sound decision using the available information.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Education

• Associate’s Degree Required, Field of Study: Nursing
• Bachelor’s Degree Preferred, Field of Study: Nursing
• EPIC Certification preferred upon hire; EPIC Certification required within one year of employment.
• Active RN License with the ability to practice in WI Required.

Experience

• A minimum of 5 years of experience in Nursing.

Computer Skills

• Knowledge of computer software and hardware required.
• Knowledge of EPIC Clinical Modules is preferred.
• Must be comfortable utilizing MS office Suite.
• Experience with developing and implementing clinical information systems desirable.
• Knowledge of various software applications advantageous.

Other Requirements

• Excellent interpersonal, communication, presentation and analytical skills are required.
• Understanding of medical terminology is required.
• Pharmacy and Automated Drug Dispensing knowledge and experience is a plus.