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Director of Bridging Families - Smoky Mountain Region

Crossnore Communities for Children
Murphy, NC Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/30/2025
Director of Bridging Families - Smoky Mountain Region
Location/Schedule: Smoky Mountain Region, North Carolina (Cherokee, Clay, Graham, Haywood, Jackson, Macon, Swain, and Transylvania counties).This is a remote position and the Director must live in the region being served. Travel will be required. Full-time.
Your Impact: At Crossnore Communities for Children, we believe in creating healthy futures for children and families. As the Director of Bridging Families - Smoky Mountain Region, you'll be at the forefront of leading and managing our Bridging Families program, ensuring that children and families receive the care and support they need. This role directly impacts the lives of children in the foster care system, helping them bridge the gap between their current lives and a brighter, healthier future. With a focus on trauma-informed care and a commitment to Sanctuary practices, your leadership will be integral in creating an environment of hope, healing, and growth.
Hiring Range: $67,500 to $76,500 annually
Benefits:
  • Defined Contribution Benefits Plan including options for:
    • Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
    • Life, Short-Term Disability, and Long-Term Disability plans
    • Critical Illness and Accident coverage options
  • Flexible Spending Plan
  • 401k with employer match (up to 6%)
  • Ongoing Training
  • 20 Days PTO, 11 Paid Holidays
Education/Experience/Licensure:
  • Meets requirements for a Qualified Professional which are:
    • Master’s degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
    • Bachelor’s degree in a human services field and two years’ experience with the current population; or
    • Bachelor’s degree in a non-human services field and four years’ experience with the current population.
  • Minimum of 3 years supervisory experience within child welfare or mental health required (foster care, residential or group care living program, clinicians).
  • Minimum of 5 years experience providing care management, case management, or care coordination to the population being served.
  • TIPS/MAPP and Deciding Together certification is a plus.
  • An equivalent combination of education and experience may be considered.
Skills and Competencies:
To thrive as the Director of Bridging Families, you'll need a mix of technical expertise, leadership qualities, and a deep passion for service. Here’s a comprehensive list of the key skills and competencies:
  • Supervisory Skills: Ability to lead, coach, and develop a high-performing team.
  • Child Welfare & Mental Health Knowledge: Extensive understanding of child welfare and mental health systems.
  • Program Development & Implementation: Proven experience in designing and launching successful programs.
  • Financial Management: Strong ability to manage budgets and track financial outcomes.
  • Organizational Skills: Excellent time management with the ability to juggle multiple priorities.
  • Strategic Thinking: Ability to define long-term strategies and key performance indicators (KPIs).
  • Crisis Management: Ability to respond to urgent situations calmly and effectively.
  • Communication Skills: Professional speaking and writing skills; ability to communicate clearly with staff, clients, and stakeholders.
  • Cultural Competence: Experience working with diverse populations and understanding cultural sensitivities.
  • Technology Proficiency: Advanced use of Microsoft Office, Google Suite, and other relevant software.
  • Collaboration: Ability to work within and lead cross-functional teams.
  • Accountability & Integrity: Holding yourself and others to the highest ethical standards.
  • Flexibility & Adaptability: Willingness to travel and work irregular hours as needed.
Key Responsibilities:
As the Director of Bridging Families - Smoky Mountain Region, your responsibilities will include:
  • Program Oversight/Operations: Lead the Bridging Families program, ensuring high-quality care and team effectiveness in the Smoky Mountain region.
  • Personnel Management: Hire, train, supervise, and evaluate program staff, ensuring alignment with program goals.
  • Strategic Planning: Collaborate with senior leadership to define and implement long-term goals for the program.
  • KPI Tracking & Reporting: Monitor program progress against key performance indicators and make recommendations for improvements.
  • Policy & Compliance: Ensure that policies and procedures are followed and that staff is trained on all updates.
  • Budget Management: Work with senior leadership to manage budgets and ensure financial health of the program.
  • Community Engagement: Build strong relationships with community organizations, partners, and stakeholders.
  • Training & Development: Design and implement staff training programs to enhance service delivery and professional development.
  • Crisis & Clinical Support: Provide on-call consultation and clinical support during crises, ensuring comprehensive service plans.
  • Collaboration & Coordination: Collaborate with other departments and services to ensure smooth program operation and integration.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.

Salary : $67,500 - $76,500

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