What are the responsibilities and job description for the Program Integrity Specialist position at Crossnore Communities for Children?
Program Integrity Specialist
Location/Schedule: Winston-Salem, NC. Eligible for hybrid work location (combination of remote and in-office work). Some travel required, as well as remote work flexibility. Availability to travel to campuses and throughout regions occasionally for necessary meetings, ability to travel locally and regionally for stakeholder meetings. Typical hours are 8:30am-5pm, Monday-Friday, to vary on program needs.
Your Impact: At Crossnore Communities for Children, we believe every child and family deserves a safe, supportive, and healing environment. As a Program Integrity Specialist, you’ll play a crucial role in ensuring that we maintain the highest standards of compliance and care. By supporting the compliance function across the agency, you will help foster an atmosphere of safety, trust, and accountability. Your work ensures that every policy, process, and practice aligns with regulatory expectations, safeguarding the well-being of the children and families we serve.
Hiring Range: $39,000 to $44,000 annuallyBenefits:
- Defined Contribution Benefits Plan including options for:
- Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
- Life, Short-Term Disability, and Long-Term Disability Plans
- Critical Illness and Accident Coverage Options
- Flexible Spending Plan
- 401k with Employer Match (up to 6%)
- Paid Parental Leave - Based on Tenure
- Ongoing Training
- 20 Days PTO, 11 Paid Holidays
Education/Experience/Licensure:
- High School Diploma or GED required. Associate’s or Bachelor's degree in a human services or a related field preferred.
- Experience working with child welfare systems, Mental Health providers, and/or Medical Records/Health Information Management preferred.
- Experience with audits, record management, policy compliance, and accreditation processes preferred.
- An equivalent combination of education and experience may be considered.
Skills and Competencies:
- Clerical and Health Information Functions: Proficient in data entry, scanning, filing, auditing, and record retrieval.
- Technical Skills: Experienced with office equipment and software applications such as Google Suite, Microsoft Office, and Electronic Health Record (EHR) systems.
- Knowledge of Privacy and Security Guidelines: Strong understanding of privacy laws, including HIPAA guidelines related to patient information.
- Organizational and Time Management Skills: Capable of managing multiple priorities, deadlines, and large volumes of work effectively.
- Attention to Detail: A keen eye for detail with the ability to multitask and adjust to shifting priorities in a fast-paced environment.
- Professionalism and Emotional Intelligence: Demonstrates discretion, professionalism, and emotional intelligence when handling confidential information and interacting with others.
- Self-Motivation and Independence: Ability to work both independently and collaboratively to meet goals.
- Communication Skills: Strong written and verbal communication skills to build positive relationships with staff, clients, and the public.
- Child Welfare and Mental Health Knowledge: Familiarity with child welfare and mental health terminology is preferred.
- Problem-Solving and Adaptability: Displays enthusiasm and confidence in taking on new challenges and solving problems.
- Driving and Travel Requirements: Valid Driver’s License and willingness to travel for job-related responsibilities.
Key Responsibilities:
- Assist with auditing and managing client health information records to ensure accuracy and completeness.
- Participate in the Case Record Review process, maintaining compliance with privacy and security guidelines.
- Support the development, revision, and monitoring of policies, procedures, and forms to meet oversight and regulatory expectations.
- Assist with the completion of surveys, questionnaires, and the distribution of findings to department leadership.
- Monitor the completion of regulatory requirements, including fire drills and facility inspections.
- Maintain accurate records for facility and foster home licenses.
- Help with contract management tasks as assigned by the Compliance team.
- Support the completion of Performance Quality Improvement (PQI) activities in partnership with the Compliance Team.
- Manage compliance-related projects and data collection, tracking incident reports, and ensuring evidence-based practices are adhered to.
- Participate in the agency accreditation process, providing administrative support and coordinating agendas.
- Collaborate across departments to resolve compliance deficiencies identified through assessments.
- Maintain the Agency’s Abbreviations sheet.
- Perform additional duties as assigned.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
Salary : $39,000 - $44,000
