What are the responsibilities and job description for the Medical Assistant position at Crossover Health Management Services Inc.?
About Crossover Health
Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare-Primary Health-built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover's Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound-in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.
Job Responsibilities
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of operations
- Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient
- Handle inventory, orders, and replenish medical supplies and materials
- Administer medications, including injections in scope of practice
- Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
- Performs other duties as assigned
Required Qualifications
Preferred Qualifications
Physical Job Requirements
The base pay range for this position is $27.55 to $36 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.
Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.
To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
LI-Onsite
Salary : $28 - $36
