What are the responsibilities and job description for the Resident Care Coordinator position at Crossroads At Delta Assisted Living Facility?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Resident Care Coordinator individual works closely with the Executive Director, Resident Services Director to make sure all residents receive the proper care and attention in a dignified, trusting environment while being sure to record and monitor the progress of each resident. This individual also works closely with doctors and other third-party health care providers to make sure all residents are appropriately cared for.
Duties and Responsibilities
● Answer incoming phone calls and take appropriate action for each call.
● Participates in on-call rotation.
● Keeps the staff schedule up to date and posted at least one week in advance.
● Covers as PCP or QMAP when short staffed.
● Participate in monthly Hospice and PACE Interdisciplinary Team meetings.
● Responsible for communication with pharmacy and doctor’s offices with regards to medication orders and refills.
● Reports resident care concerns to the Executive Director, Resident Services Director, and Memory Care Director.
● Monitor’s medication carts for cleanliness and condition and pulls expired medications.
● Answers staff, family and resident questions about medications concerns.
● Ensures progress notes are documented for all residents regarding medication concerns and care.
● Works closely with the Pharmacy to assure accuracy in medication orders ( Foursquare, PACE, VA, Hospice, and local pharmacies.)
● Ensures all residents have a minimum of seven days’ worth of medications at all times.
● Ensure all orders are signed and uploaded prior to activating.
● Responsible for making sure all discontinued or changed medications are removed from the EMAR before new medications are activated.
● Participates in Monthly falls management meetings.
● Completes medication triple checks for all resident medications.
● Completes monthly medication disposal for expired and discontinued medications.
● Performs weekly, monthly, and quarterly medication audits. Including all backstock medications.
● Perform bi-weekly resident services supply audits ( gloves, medication cups, water cups, spoons, pill crusher pouches, etc.)
● Demonstrates respect and regard for the dignity of all visitors and fellow employees to ensure a professional, responsible, and courteous
environment.
● Answer’s emergency and routine calls via the pendant/ call light system.
● Other tasks as assigned.
Qualifications
● High school diploma or equivalent
● Must be QMAP certified
● Must have a minimum of 6 months experience
● Basic computer knowledge
● First aid and CPR certified
● Experience in a senior living community preferred
● Passionate about working in an elderly community with exceptional customer service
● Ability to work independently, effectively manage own time and multi-task in a fast-paced environment
● Effectively communicate with staff, third-party healthcare providers and elderly residents
● Must pass pre-employment drug screening, criminal background investigation, and reference inquires
Physical Requirements
● Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear.
● Medium physical strength required to perform work
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The Resident Care Coordinator individual works closely with the Executive Director, Resident Services Director to make sure all residents receive the proper care and attention in a dignified, trusting environment while being sure to record and monitor the progress of each resident. This individual also works closely with doctors and other third-party health care providers to make sure all residents are appropriately cared for.
Duties and Responsibilities
● Answer incoming phone calls and take appropriate action for each call.
● Participates in on-call rotation.
● Keeps the staff schedule up to date and posted at least one week in advance.
● Covers as PCP or QMAP when short staffed.
● Participate in monthly Hospice and PACE Interdisciplinary Team meetings.
● Responsible for communication with pharmacy and doctor’s offices with regards to medication orders and refills.
● Reports resident care concerns to the Executive Director, Resident Services Director, and Memory Care Director.
● Monitor’s medication carts for cleanliness and condition and pulls expired medications.
● Answers staff, family and resident questions about medications concerns.
● Ensures progress notes are documented for all residents regarding medication concerns and care.
● Works closely with the Pharmacy to assure accuracy in medication orders ( Foursquare, PACE, VA, Hospice, and local pharmacies.)
● Ensures all residents have a minimum of seven days’ worth of medications at all times.
● Ensure all orders are signed and uploaded prior to activating.
● Responsible for making sure all discontinued or changed medications are removed from the EMAR before new medications are activated.
● Participates in Monthly falls management meetings.
● Completes medication triple checks for all resident medications.
● Completes monthly medication disposal for expired and discontinued medications.
● Performs weekly, monthly, and quarterly medication audits. Including all backstock medications.
● Perform bi-weekly resident services supply audits ( gloves, medication cups, water cups, spoons, pill crusher pouches, etc.)
● Demonstrates respect and regard for the dignity of all visitors and fellow employees to ensure a professional, responsible, and courteous
environment.
● Answer’s emergency and routine calls via the pendant/ call light system.
● Other tasks as assigned.
Qualifications
● High school diploma or equivalent
● Must be QMAP certified
● Must have a minimum of 6 months experience
● Basic computer knowledge
● First aid and CPR certified
● Experience in a senior living community preferred
● Passionate about working in an elderly community with exceptional customer service
● Ability to work independently, effectively manage own time and multi-task in a fast-paced environment
● Effectively communicate with staff, third-party healthcare providers and elderly residents
● Must pass pre-employment drug screening, criminal background investigation, and reference inquires
Physical Requirements
● Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear.
● Medium physical strength required to perform work
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Salary : $27
