What are the responsibilities and job description for the Building Operations Manager position at Crossroads Church?
Building Operations Manager
Location: Oakley, OH
Status: Full-Time
ABOUT CROSSROADS:
Crossroads Church is a multi-site, interdenominational church located in the Midwest. Our Churches are located primarily in Ohio and Kentucky, and we have an online presence that serves thousands of people monthly.
We believe that telling the redemptive story of Jesus is the best story we could ever tell. And you will notice that we love to use the best tools to get that story out to the world. . We value creativity, adventure, authenticity and tenacity.
Our desire is to model our staff and church community after the church in Revelation where people of all nations, tribes peoples and tongues worshiped [and worked] together. Admittedly, we are not there, but we think about this with every hire and person who enters our buildings.
JOB SUMMARY
The Building Operations Manager is responsible for overseeing and delivering a well-maintained facility and collaborating with other teams in the planning and execution of weekend services and on-site connections events at a Crossroads’ site.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Coordinating and managing maintenance and repair activities for the facility and equipment.
- Host and provide guidance to vendors during site visits to ensure efficient and financially effective building operations.
- Preparing and monitoring building operations budgets.
- Effectively prioritize pending work orders in maintaining efficient site team workflow.
- Manage the work schedule of the Building Operations Team for the respective site.
- Conducting regular building inspections and preparing reports.
- Ensuring facilities are in compliance with applicable policies, regulations and building codes.
- Responding to inquiries and requests by building tenants and resolving any problems or issues timely.
- Managing and directing site staff and activities related to building operations.
- Manage all contractors and provide regular feedback to ensure Crossroads standards are met.
- Responsible for ensuring the safety and security of building tenants.
- Responsible for identifying the needs of the volunteer safety team, understanding, executing and leading building safety protocols and remaining in constant communication with the national security team regarding protocol changes.
- Coordinating with the Building Use Manager to manage event schedules and all building use.
- Recruit, train, and develop volunteer teams that include but are not limited to event setup and support, site projects, mowing, etc.
- Provide operational counsel to site ministry teams to best equip staff and volunteers in the execution of on-site events.
- Protects all entities’ (including Crossroads’) value by keeping information confidential.
- Work in close association with the entire staff to build and maintain a strong team environment among our staff and complete the work necessary to fully serve and support the vision and mission of the entities including Crossroads.
- Attend regular ministry team meetings, all-staff meetings and participate in additional meetings when requested to do so.
- Perform other duties as requested by manager and leadership.
JOB QUALIFICATIONS
Education Requirements:
- Bachelor’s degree in business administration, real estate management or a related field preferred.
Experience / Skills Requirements:
- Building Owners and Managers Association certification preferred.
- At least 3 years of experience as a building manager or in a similar role.
- Knowledge of relevant laws, regulations and building codes.
- Excellent project management and negotiation skills
- Able to work with a minimum of supervision while understanding the necessity for communication and coordinating work efforts with other staff and organizations.
- Possesses strong organizational, communication, and decision making skills.
Physical Requirements:
- The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling. Generally the job requires 20% sitting, 30% walking, and 50% standing.
Scheduling / Travel Requirements
- Travel between properties will be required.
CROSSROADS STAFF QUALITIES
Qualities all staff teammates should exhibit:
- Mission Oriented: committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
- Availability: Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, Day of Solitude, offsites, etc.
- Authenticity: communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
- Personal Leadership: envisions, energizes, and enables others to operate at full potential.
- Collaborative Self-starter: thrives as an individual contributor and works well on a team.
- Proactive Problem Solver: takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
- Humility: puts others above self and takes ownership of mistakes.
- Learner: desires growth and learning from others.
- Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.
