What are the responsibilities and job description for the Front Desk Coordinator position at Crossroads Dental?
Job Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient experience. You will manage various administrative tasks, including scheduling appointments, maintaining medical records, and facilitating communication between patients and healthcare providers. The ideal candidate will possess strong interpersonal skills and a solid understanding of dental terminology and clinic operations.
Responsibilities
- Greet patients and visitors warmly as they arrive at the office.
- Maintain accurate medical records and patient information in accordance with HIPAA regulations.
- Assist with billing inquiries and insurance verification processes.
- Handle incoming calls, emails, and messages promptly and professionally.
- Process patient check-ins and check-outs efficiently.
- Utilize dental software such as Open Dental to manage patient data effectively.
- Perform 10 key typing for data entry tasks as needed.
- Collaborate with clinical staff to ensure seamless patient flow within the dental office.
Experience
- Previous experience in a front desk or administrative role within a dental clinic or healthcare setting is preferred.
- Knowledge of dental terminology is a plus to facilitate effective communication with patients.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills to interact effectively with patients and team members.
Join us in providing exceptional care to our patients while ensuring smooth operations at our front desk!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Grand Junction, CO 81506 (Required)
Ability to Relocate:
- Grand Junction, CO 81506: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23