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Director of Patient Care Services - Home Health & Hospice

Crossroads Home Health and Hospice
Vallejo, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/28/2025

Job Description

Job Description

Crossroads Healthcare at Home is seeking a Director of Patient Care Services for Home Health and Hospice to join our exceptional team in Vallejo, CA. The Director of Patient Care Services will oversee all clinical services related to home health and hospice. This role involves establishing, implementing, and evaluating goals and objectives that adhere to and promote high-quality standards, while also supporting the overall mission and philosophy of the organization.

About the Position

Responsibilities :

  • Coordinates and oversees all direct and indirect patient services provided by clinical personnel.
  • Works to continually improve all aspects of home health care services.
  • Provides help in assessment, planning, implementation and evaluation of patient and family / caregiver care to all clinical personnel.
  • As part of the management team, participates in the strategic planning for the agency.
  • Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
  • Evaluates performance of the home health clinical staff.
  • Develops skills and techniques in evaluating the performance of clinicians.
  • Hires, evaluates, and terminates personnel.
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  • Develops, implements and evaluates the orientation program for new organization personnel.
  • Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
  • Assures quality and safe delivery of home health services provided through the agency.
  • Stays informed about changes in the field of nursing and home health care.
  • Promotes home health referrals in the health care community.

Qualifications :

  • Registered nurse with current license to practice professional nursing in California
  • A degree in Medicine or Bachelor’s degree in Nursing from an accredited program by the National League for Nursing. Master’s degree in health care preferred.
  • Ability to supervise and direct professional and administrative personnel demonstrated by a minimum of 3 years of direct supervisory experience in a hospice, home health, or related health care organization.
  • Ability to market and deal tactfully with customers and the community.
  • Has excellent observation, verbal and written communication skills.
  • Knowledge of business management, governmental regulations and CHAP standards.
  • Why Work with Crossroads?

    Crossroads Healthcare at Home is part of the Impact Healthcare family, a healthcare organization headquartered in Orem, Utah, comprised of home health and hospice agencies operating out of Northern, Central and Southern California, as well as in parts of Utah. Impact prides itself on creating an environment that acts as a magnet for the most collaborative, unselfish, and team-oriented people. With a solid understanding of work-life balance and providing excellent patient care, you can expect to feel appreciated and satisfied as a part of our team working in company that is positioned with the strength of a large organization, but the heart of a small one.

    We have a team approach that is focused on "our" success in achieving a great work environment and excellent patient outcomes. Our goal is for every team member to come to the conclusion : "this is the best job I've ever had" (and many do). As part of that, Impact Healthcare offers competitive compensation and benefits including :

  • Medical, Dental, and Vision insurance
  • 401k
  • PTO and vacation
  • Flexible work schedules
  • Excellent team dynamics
  • We believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we serve. Come meet us, join the team, and help us continue to build something great. We're excited to meet you!

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