What are the responsibilities and job description for the Administrative Coordinator position at Crossroads, Inc.?
Job Description
The Administrative Coordinator/Health Navigator will ensure that members receive health education materials and language assistance services as needed. This includes guiding members through the healthcare system, contacting members about health education services and programs, and assisting with scheduling health education classes and workshops.
Monday-Friday 8:00am-5:00pm
$18.00-$21.00/hour
Responsibilities
Crossroads Staffing is a nationwide talent solutions firm that specializes in matching the right job with the right candidate fast! We offer temp, contract, temp to hire and direct hire opportunities within various industries, our specialties being in the Administrative, Information Technology, Human Resources, Accounting, Customer Service, Manufacturing and Legal fields.
We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
Crossroads Staffing is a nationwide talent solutions firm that specializes in matching the right job with the right candidate fast! We offer temp, contract, temp to hire and direct hire opportunities within various industries, our specialties being in the Administrative, Information Technology, Human Resources, Accounting, Customer Service, Manufacturing and Legal fields. We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
The Administrative Coordinator/Health Navigator will ensure that members receive health education materials and language assistance services as needed. This includes guiding members through the healthcare system, contacting members about health education services and programs, and assisting with scheduling health education classes and workshops.
Monday-Friday 8:00am-5:00pm
$18.00-$21.00/hour
Responsibilities
- Conducting member satisfaction surveys and maintaining a tracking log sheet.
- Checking member eligibility and documenting member contact in the medical management system.
- Mailing of health education materials to members and preparing health education, cultural and linguistic packets for members and providers.
- Assist members with scheduling medical appointments.
- Assist with scheduling health education classes.
- Assist members with transportation services and other related resources as needed.
- Contact providers for assistance with member specific cases.
- Develop a tracking system of all incoming and internal calls in Excel.
- Call members and conduct member satisfaction surveys.
- Check member eligibility prior to communicating with members.
- Contact providers to assist in providing health education related information and services.
- Conduct outreach calls.
- Assist with preparing graphs and summary reports.
- Other duties as assigned.
- HS Diploma or GED
- 1 year of customer service or administrative experience
- Proficient in MS Office
- Bilingual in Spanish
Crossroads Staffing is a nationwide talent solutions firm that specializes in matching the right job with the right candidate fast! We offer temp, contract, temp to hire and direct hire opportunities within various industries, our specialties being in the Administrative, Information Technology, Human Resources, Accounting, Customer Service, Manufacturing and Legal fields.
We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
Crossroads Staffing is a nationwide talent solutions firm that specializes in matching the right job with the right candidate fast! We offer temp, contract, temp to hire and direct hire opportunities within various industries, our specialties being in the Administrative, Information Technology, Human Resources, Accounting, Customer Service, Manufacturing and Legal fields. We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
Salary : $18 - $21
