What are the responsibilities and job description for the Quality Engineer position at Crossroads Manufacturing Co.?
We are seeking a Quality Engineer to join a high-performing team at a state-of-the-art production facility specializing in specialty materials. In this role, you will play a crucial part in driving continuous improvement across Environmental, Health & Safety, product quality, process stability, and customer satisfaction. Your work will directly support dynamic growth in high-tech manufacturing sectors.
Key Responsibilities
Statistical Problem Solving & Root Cause Analysis:
Apply statistical techniques (e.g., Pareto analysis, data trending, DOE, Gage R&R) to troubleshoot and resolve process and quality issues.
Lead or participate in root cause analysis using methodologies such as 5 Why, 8D, or Fishbone diagrams to address quality, safety, and production challenges.
Data Management & Reporting:
Generate, monitor, and trend production and customer data using statistical tools and software.
Develop and maintain reporting systems to provide regular performance updates to management.
Continuous Improvement & Lean Initiatives:
Lead or participate in Lean Six Sigma activities (e.g., Kaizen, 5S, SMED, visual management) to streamline processes and enhance quality systems.
Implement tools such as process maps, control plans, and standard work to drive ongoing improvements.
Audit Facilitation & Compliance:
Facilitate internal and external audits (e.g., ISO, RC 14001) and assist in resolving any non-conformities.
Manage change control processes and support effective change point management.
CAPA & Complaint Management:
Develop and implement corrective and preventive actions (CAPA) to address customer complaints and production issues.
Oversee Non-Conformance Reports (NCRs) to completion, ensuring effectiveness of implemented solutions.
Documentation & Technical Writing:
Prepare technical documentation including procedures, work instructions, guides, and manuals.
Ensure quality audit processes and system documentation are maintained accurately.
Qualifications
Education & Experience:
Bachelor’s degree in Engineering.
3–5 years of experience managing quality systems and utilizing statistical process control tools.
Technical Skills:
Proven experience with quality standards such as ISO 9001:2015 and IATF16949.
Proficiency in root cause analysis methodologies (e.g., 5 Why, 8D, Fishbone).
Familiarity with FMEA facilitation, control plan development, and change control processes.
Hands-on experience with statistical software (e.g., Minitab) and advanced Microsoft Excel skills.
Preferred Six Sigma Green Belt certification is a plus.
Experience with database management systems is beneficial.
Interpersonal & Project Management:
Excellent communication and technical writing skills.
Strong project management capabilities with the ability to multitask and meet deadlines.
A customer-focused approach with effective problem-solving skills.
Salary info:
$100000 - $110000 / hr
Salary : $100,000 - $110,000
