What are the responsibilities and job description for the Family Shelter Case Manager position at Crossroads Mission?
Job Overview
The Family Shelter Case Manager plays a crucial role in providing support and guidance to individuals experiencing homelessness, housing instability or substance abuse issues. This position involves assessing clients' needs and connecting them with necessary resources to promote stability and self-sufficiency. The ideal candidate will possess strong interpersonal skills and a commitment to empowering clients through advocacy and support.
Responsibilities
- Works under the direction of the Shelter Coordinator/Shelter Director.
- Provides shelter to homeless persons in accordance with Crossroads Mission policies and procedures.
- Enforces the rules and policies governing the employees, clients, and guest behavior.
- Supervises all residents and volunteers in their assigned work responsibilities.
- Participates in all staff training events and organizational meetings.
- Compiles and maintains records developed during the course of providing services.
- Implements quality control activities and procedures as required.
- Participates in evaluations of the effectiveness of services provided by Crossroads Mission.
- Advises the Shelter Coordinator/ Shelter Director regarding significant issues affecting the family shelter and New Life programs operated by Crossroads Mission
Skills
- High School diploma or GED.
- Peer Support Certification helpful but not required.
- Familiarity with behavioral health issues and available resources for clients.
- Knowledge of substance use disorder treatment approaches.
- Strong foundation in social work principles and practices.
- Proficient in crisis management techniques to handle urgent client situations effectively.
- Ability to employ motivational interviewing skills to foster client motivation and empowerment.
- Excellent communication, interpersonal, and organizational skills.
This position is essential for fostering a supportive environment that helps individuals navigate their path toward stability. If you are passionate about making a difference in the lives of others through dedicated case management, we encourage you to apply.
Job Type: Full-time
Pay: $14.70 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Rotating weekends
Work Location: In person
Salary : $15
