What are the responsibilities and job description for the Recovery Care Coordinator III position at Crossroads Talent Solutions?
Crossroads Talent Solutions, LLC (Crossroads) is a Small Business Administration (SBA) 8a Business Development participant and Certified Serviced Disabled Veteran Owned Small Business (SDVOSB) with over 20 years of professional experience in the military, government, and the private sectors.
Position: Recovery Care Coordinator III
Type: Full-Time
Location: Naval Base Coronado
Travel: 0%
Contingent upon Contract Award
Position Summary: The RCC is the non-clinical case manager and advocates on behalf of the RSM and family by managing their individual case via the Comprehensive Recovery Plan (CRP). Responsibilities encompass the full spectrum of care, services, and benefits needed for holistic recovery of the whole person.
Duties and Responsibilities:
- Provide non-clinical case management for Recovering Service Members (RSMs).
- Develop and maintain Comprehensive Recovery Plans (CRP).
- Liaison between service members, families, caregivers, and unit leadership.
- Educate on benefits, coordinate care transitions, and track progress in WCP Database.
- Transport RSM in personal or government provided vehicles with prior approval by the Regional Operations Officer, Chief of Recovery Care Operations, or the COR.
- Establish trust and build rapport with stakeholders in the warrior care process.
- Effectively prioritize and utilize time management skills to meet all mandated milestone markers as defined in USSOCOM Directives and WCP Policies and Procedures.
- Collaborate with community partners such as veteran organizations, Family Readiness Centers, training, and employment resources both on and off the installation to form a pool of resources to support the care of our RSMs, their families, and their caregivers.
- Conduct CRP briefings with RSM’s unit leadership. Perform as liaison to local unit leadership for SOF WII under care regarding current CRP status, information, and coordination of efforts while recommending courses of action (COAs) for RSM.
- Perform general office and administrative support functions.
Required Skills and Abilities:
- Possess current SECRET clearance
- 10 years of SOF experience
- 10 years of RCC or Case Management Experience
- Military experience (senior-level SOF or Medical NCO) and familiarity with DoD and VA medical systems is highly preferred.
- Effective written and oral communications skills.
Veterans encouraged to apply
Crossroads Talent Solutions, LLC is a veteran-friendly EOE-Disability/Vets employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Veteran/Disabled
