What are the responsibilities and job description for the Verifying Official position at Crossroads Talent Solutions?
Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.
Description
Crossroads is seeking a Verifying Official to perform the Identification Card Administration Support Services for 2 Identification Card Issuance Offices located at the MNCC Personnel Support Detachment on the Naval Weapons Station, Joint Base, Charleston, SC.
Requirements
-Ensure all customers are acknowledged verbally upon arrival, interprets customer’s inquiries, review customer’s provided source documents and verify customer’s eligibility.
-Upon completion of the review, the contractor shall record the customer’s time of arrival and place in queue for issuance of ID card.
-Maintain multiple copies of standard customer service hand out and issue them to potential customers as requested.
-Promote and fully advocate the use of DEERS-RAPIDS ID CARDS Self-Service & Online Appointment Scheduler for efficient delivery of customer service in meeting processing & issuance objectives.
-Verify customer’s paperwork and issuance of military identification cards without exceeding 15 minutes per customer.
-Perform routine operator maintenance on RAPIDS workstations and printers (i.e. change laminate, add toner, printers' paper, etc) and provide input on work activities to the Government, as required.
Qualifications
-Pass a background Check
-High School diploma
Veterans encouraged to apply
Benefits
-401k
-Medical Insurance
-Dental/Vision Insurance
-Employee Health and Wellness Programs
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
