What are the responsibilities and job description for the OFFICE MANAGER (On-Site #00118) position at Crossroads Turning Points?
Looking to find personal and professional fulfillment? At Crossroads Turning Points (CTP), our employees can make a difference daily by helping people facing substance use and mental health challenges build a healthy lifestyle for their long-term recovery. Our dedicated team provides personalized care to ensure an environment that allows healing for anyone who walks through our doors.
We are seeking a dynamic individual to become the Office Manager. The Office Manager oversees daily administrative operations and ensures organizational efficiency. This role coordinates office procedures, manages supplies and equipment, supports administrative staff, and liaises between departments to facilitate smooth workflow and communication throughout the organization. Additionally, the Office Manager manages Carelogic documentation and monitoring documents for Medicaid Quality Assurance and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following tasks are necessary for the role. Additional duties may be assigned as needed.
Oversee general office operations and administrative functions to ensure efficient operations.
Support administrative staff, including training, task delegation, and workflow optimization.
Manage office supplies inventory, purchasing, and budget tracking.
Coordinate facility maintenance and repair services as needed.
Implement and maintain office policies, procedures, and systems.
Organize and schedule meetings, appointments, and travel arrangements for management.
Maintain electronic and paper filing systems with appropriate document retention practices.
Process and distribute incoming and outgoing mail and correspondence.
Prepare regular reports on office operations and administrative metrics.
Serve as the primary point of contact for office vendor relationships.
Coordinate with the IT department to resolve technology issues and implement system improvements.
Qualifications
Education:
A bachelor's degree in business administration, office management, health information management, or a related field is preferred.
A minimum of an associate's degree with additional relevant experience is preferred.
CAT or CAS certification is preferred, but not indispensable.
Experience
Minimum of three (3) years of office management or senior administrative experience.
Minimum one (1) year of experience in substance misuse and/or behavioral health.
Intermediate knowledge of Carelogic or similar EHR systems.
Knowledge of Medicaid billing requirements and documentation standards.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) at the intermediate level.
Experience with medical coding systems such as HCPCS, ICD-10, and DSM-5.
Skills And Abilities
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Problem-solving and conflict resolution capabilities.
Attention to detail and accuracy.
Leadership and team management skills.
Budget management experience.
Ability to maintain confidentiality with sensitive information.
Additional Requirements
Valid driver's license and proof of insurability.
Physical Demands
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Work Environment
Most of the work for this position is performed in an office setting, but the duties may require work outside the office on an occasional basis.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work employees perform with this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We offer a competitive salary and an excellent package of benefits:
Join a leader in the behavioral health field with over 45 years of experience!
Closing Date
May 3rd, 2025 or open until filled
Rate
$20 to $24 per hour
EOE/M/F/D/V/SO
We are seeking a dynamic individual to become the Office Manager. The Office Manager oversees daily administrative operations and ensures organizational efficiency. This role coordinates office procedures, manages supplies and equipment, supports administrative staff, and liaises between departments to facilitate smooth workflow and communication throughout the organization. Additionally, the Office Manager manages Carelogic documentation and monitoring documents for Medicaid Quality Assurance and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following tasks are necessary for the role. Additional duties may be assigned as needed.
Oversee general office operations and administrative functions to ensure efficient operations.
Support administrative staff, including training, task delegation, and workflow optimization.
Manage office supplies inventory, purchasing, and budget tracking.
Coordinate facility maintenance and repair services as needed.
Implement and maintain office policies, procedures, and systems.
Organize and schedule meetings, appointments, and travel arrangements for management.
Maintain electronic and paper filing systems with appropriate document retention practices.
Process and distribute incoming and outgoing mail and correspondence.
Prepare regular reports on office operations and administrative metrics.
Serve as the primary point of contact for office vendor relationships.
Coordinate with the IT department to resolve technology issues and implement system improvements.
Qualifications
Education:
A bachelor's degree in business administration, office management, health information management, or a related field is preferred.
A minimum of an associate's degree with additional relevant experience is preferred.
CAT or CAS certification is preferred, but not indispensable.
Experience
Minimum of three (3) years of office management or senior administrative experience.
Minimum one (1) year of experience in substance misuse and/or behavioral health.
Intermediate knowledge of Carelogic or similar EHR systems.
Knowledge of Medicaid billing requirements and documentation standards.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) at the intermediate level.
Experience with medical coding systems such as HCPCS, ICD-10, and DSM-5.
Skills And Abilities
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Problem-solving and conflict resolution capabilities.
Attention to detail and accuracy.
Leadership and team management skills.
Budget management experience.
Ability to maintain confidentiality with sensitive information.
Additional Requirements
Valid driver's license and proof of insurability.
Physical Demands
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Work Environment
Most of the work for this position is performed in an office setting, but the duties may require work outside the office on an occasional basis.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work employees perform with this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We offer a competitive salary and an excellent package of benefits:
- Medical (up to 70% paid by employer).
- Dental & Vision Insurance.
- Eight (8) Paid Holidays.
- Two (2) Paid Administrative Holidays.
- Career Advancement.
- Retirement 401K with employer match up to 5%.
- Many other benefits (free and optional).
Join a leader in the behavioral health field with over 45 years of experience!
Closing Date
May 3rd, 2025 or open until filled
Rate
$20 to $24 per hour
EOE/M/F/D/V/SO
Salary : $20 - $24
