Demo

Business Systems Analyst

CrossTech Consulting Group, Inc
Philadelphia, PA Full Time
POSTED ON 12/4/2024
AVAILABLE BEFORE 2/3/2025
CrossTech is seeking a Senior Inter-Plan Business Systems Analyst to support one of our clients in Philadelphia, PA. This is a W2, hybrid by choice position.

Job Summary
This role will be responsible for supporting the business for all product lines across multiple processing platforms, performing as a subject matter expert.

Key Responsibilities
  • Work with business partners to identify business systems requirements and develop business solutions working closely with internal and/or external vendors.
  • Perform as senior-level business contact to define business system requirements for areas of expertise.
  • Build strong, collaborative working relationships with internal customers, management, external partners, outsourced IT solution providers, and other teams.
  • Assist in developing systems criteria and project scope.
  • Identify potential problems/defects, perform business analysis, and assist in defining system enhancements, modifications/change requests, and upgrades to meet business process objectives.
  • Collaborate with internal Test Team and associated vendor teams to assist in creating thorough Test Plans and identify appropriate Test Case Scenarios supporting defect fixes, enhancements, and projects as required. Provide business validation of testing results.
  • Coordinate testing with Inter-Plan partners and execute required Inter-Plan Release Global Certification/Partner Plan testing, reporting milestone status to the assigned Project Manager and/or relevant organization.
  • Support production business checkout as required, including identification of post-implementation defect tracking.
  • Identify opportunities for business process improvement and efficiencies to re-evaluate processes and operational workflows.
  • Attend workgroups representing the organization as required.
  • Perform any other duties as assigned.
Qualifications/Skills
  • Working knowledge and experience with Program policies.
  • An understanding of the business environment and associated system platforms.
  • Demonstrated effective organizational, analytical, technical (with a business perspective), and interpersonal skills with a detail-oriented focus. Must be able to present findings to management.
  • Proven communication and analytical skills required to address and present complex ideas and concepts to users, business systems analysts, and management.
  • Ability to work with multiple business system platforms and have an extensive understanding of business process and system design.
  • Effective facilitation and presentation skills needed to demonstrate and train in business systems solutions clearly and concisely.
  • Clearly define desk-level procedures as required.
  • Coordinate with internal and external project management staff as required.
  • Knowledge of the health insurance/health care/managed care environment preferred.
  • Bachelor’s degree in business administration preferred.
  • In addition to degree, minimum 6 years proven working experience in a business unit necessary or equivalent external work experience.
  • Demonstrated effective project management skills necessary.
  • Strong demonstrated experience using Microsoft office products (Word, PowerPoint, Excel and Visio).
  • Knowledge of project management tools and business systems methodology.

Compensation

$56-58/hr
Comprehensive benefits offered

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required for this position. Aspects of this job description may change at any time, with or without notice.This job description is not intended for and does not create an employment contract. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
*CrossTech is proud to serve as an EOE/Vets/Disabled employer.

Salary : $56 - $58

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