What are the responsibilities and job description for the Customer Service Representative - Insurance position at Crosstown Insurance?
Crosstown Insurance is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative - Insurance, you will be responsible for providing exceptional customer service, addressing client inquiries, and resolving issues in a timely and professional manner.
Responsibilities
- You will provide exceptional customer service, addressing client inquiries, and resolving issues in a timely and professional manner.
- Identify new business opportunities and build relationships with clients.
- Participate in ongoing product training and continuing education to stay up-to-date on industry trends and regulations.
- Sales opportunities will include appointment platforms: online, via phone, and screen sharing using modern technologies and platforms.
Requirements
- A MN Insurance License is required; applicants need not have the license to apply.
- PREFERRED SKILLS:
- A can-do attitude and beginner to intermediate office product skills.