What are the responsibilities and job description for the Entry Level Customer Support Associate position at Crosstown Solutions?
Crosstown Solutions is an outsourced sales and marketing firm and our customer representatives are the backbone of our business. We're hiring for an entry-level Customer Support Associate for our operations headquarters in New York. Throughout the years, our clientele has grown tremendously and we are creating opportunities for our team members to evolve into branch owners by the end of the year.
To perform the Entry Level Customer Support Associate role successfully, this person must have effective listening skills and be able to use positive body language. Our business is done in person and directly with our clients' leads. So, when we talk to our customers, we are responsible for creating a unique and optimistic experience for them while solving their product or service issues. Are you ready to be successful, advance your career, make friends, and do meaningful work that makes a difference to people? Join our local team and fuel your passion for work and life.
As an Entry Level Customer Support Associate, you'll :
Train in all aspects of account creation and management
Help business customers with any products and services they may require, quote accurate price points, and be able to close sales effectively.
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help solve their problems. You'll do both.
Stick to your schedule, show up for work on time, and engage with our company's culture and activities. The more you invest in your career, the more it gives back to you.
Endure personal evaluations with the top managers and Sales Representatives throughout the week. We believe in teaching you new and effective ways to fit your comfortability in selling our client's products to earn high commissions
