What are the responsibilities and job description for the Entry Level Sales & Customer Service Manager position at Crosstown Solutions?
Our company is seeking an Entry Level Sales & Customer Service Manager to join our fast-paced, high-energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!
JOB SUMMARY :
Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customer’s existing coverage and answer any service and claims questions customers may have.
Perform sales function and product needs analysis for the marketing campaign.
Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
Follow up with external customers and prospects within a given area to validate contact and perform sales functions if needed.
Provide information, and or problem-solving techniques for customers' existing products.
