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Mgr, Imaging Technical Services- Boston, MA

Crothall Healthcare
Crothall Healthcare Salary
Boston, MA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/26/2025

Crothall Healthcare

Salary : 125-140k

Other Forms of Compensation :

Pay Grade : 8

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcares Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include : Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com

Job Summary

Job Summary

  • Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concern
  • Organize and / or provide in-service educational programs on use of equipment
  • Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance
  • Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
  • Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
  • Supervise and instruct diagnostic imaging equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
  • Supervise direct reports, as assigned, maintaining optimum productivity, quality, and efficiency
  • Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
  • Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
  • Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports
  • Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems
  • Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and in good working order before use, and follow the 5S cleaning methodology
  • Maintain compliance on company ISO 13485 certification standards / QMP policies and requirements
  • Prepare, present, and explain the equipment database (CMMS) reports to management as required
  • Establish and administer on-call schedule; assume on-call responsibilities as necessary
  • Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
  • Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts when the Technical Resource Center is not available
  • Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures
  • Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Regional Director of Operations and / or Vice President
  • Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis
  • Participate in the hiring process; assist company in meeting affirmative action goals
  • Perform other duties as assigned

QUALIFICATIONS :

  • Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience can be substituted. Certification(s) preferred i.e. CHTM, CBET, A , etc
  • Minimum of five (5) years servicing a broad representation of clinical / patient care equipment in a hospital environment. Leadership ability required. Experience in supervision of on-site hospital technicians preferred
  • Apply to Crothall today!

    Crothall is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site / state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

    For positions in Washington State, Maryland, or to be performed Remotely,

    click here

    for paid time off benefits information.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Applications are accepted on an ongoing basis.

    Crothall maintains a drug-free workplace.

    Req ID : 1387623

    Crothall Healthcare

    ASHLEY VAVROCK

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