Clinical Program Director – RN

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s new Wound Care Center is hiring a full-time Clinical Program Director – RN.

Pay Range: $115000.00-$140000.00/annual

Schedule: Monday-Friday, 8:00am-4:30pm

Clinical Program Director – RN Position Responsibilities:

• Oversees the day-to-day management of outpatient clinic(s), and other wound care continuum programs, as applicable.
• Responsible for coordinating the clinical activities and directing the work of the clinical staff. This includes patient care assessment, patient care planning and implementation, and working on patient care quality improvement.
• Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews.
• Implements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital’s PIP program.
• Manages and coordinates the revenue cycle as appropriate.
• Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes.
• Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
• Collaborates with other health care providers across the wound care continuum, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
• Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the Wound Care Center.
• May function as a Documentation Assistant (scribe) in accordance with policy.

 Clinical Program Director – RN Position Requirements:

• Must hold a current Registered Nurse (RN) license which is to be maintained throughout the duration of employment in this position.
• Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience.
• OR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience.
• OR 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience.
• Management experience preferred.

 Benefits Overview

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.