What are the responsibilities and job description for the Corporate Account Manager (Hybrid) position at CrowdStrike Holdings, Inc.?
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role : CrowdStrike is seeking a Corporate Account Manager, MidMarket to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a full sales cycle role in which you will proactively advocate for the customers in the medium to large segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals.This is a hybrid-remote role and will require you to go into the Austin, TX office just 1x a week for team building, unity, and collaboration.What You'll Do : Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchaseManage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rateAchieve a quota of new sales growth within customer base.Be a customer advocate, driving relationships with key customers and creating new championsIdentify whitespace in accounts and create value-based presentations to promote upgrades and cross-sellsConsult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestionDevise and execute account strategies and plans to maximize account growthProvide high touch customer service, including escalation and coordination of support issues as neededDeliver feedback to the Product Management team on new feature requests and product enhancements from your customer baseWhat You'll Need : 2 years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fieldsBachelor's degree is preferredStrong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close dealsProficient and / or good understanding of sales qualification frameworks such as Medic, Medpicc, and SandlarTrack record of meeting or exceeding expectations in an individually focused, quota and / or metric carrying roleAbility to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagementsStrong technical aptitude and ability to learn new concepts quicklyExceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetingsHigh level of comfort handling client objections and negotiations.Security or Saas experience is a plus#LI-HK1#LI-JN1Benefits of Working at CrowdStrike : Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisionsincluding recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social / recreational programson valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $60,000 - $100,000 per year variable / incentive compensation equity benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.
Salary : $60,000 - $100,000