Business Analysis Lead

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

A Business Analysis Lead is emerging as a coach and leader for the Business Analyst practice in the firm. While they have day-to-day duties as a functioning Business Analyst, they could start transitioning to a less active role on a development team. A Business Analyst Lead is a master of their craft and will desire to share this expertise to help others grow. They will coach other Business Analysts and help their teams grow in maturity, as they will be involved with establishing good, efficient processes and setting the standards for their team. In addition, a Business Analyst Lead should be assisting the Business Analyst Manager/Practice Lead in setting the expectations and standards for the Business Analyst role in the firm. Finally, in their personal growth, a Business Analyst Lead should be thinking about the next step in their career, including whether they want to continue honing their skills as a Business Analyst or if they would like to start exploring another career path such as the Product Owner or Scrum Master career path.

Responsibilities:

• Documents user stories and supporting documents for the team and can adapt documentation to meet the needs of the team
• Facilitates the gathering of requirements through discussions with stakeholders and the development team
• Learns how to use the supported software product(s), picks up on software generalities, gets up-to-speed quickly on a software product, and sees the product's capabilities
• Learns about the supported department’s business and workflows and efficiently applies that knowledge to software solutions
• Uses tools to create wireframes and workflows that support different options and recommendations and has advanced knowledge of which artifacts will meet the need of the situation
• Knows the different roles and responsibilities on the team and how the BA fits into that team
• Knows the successful ways of implementing software and Agile processes on their team and can be looked to for answering questions the team might have
• Communicates effectively with all levels of the organization, from executives to peers
• Possesses the ability to effectively fill in for a Product Owner or Scrum Master during short absences
• Plays a key role in growing the software development and/or agile maturity of the team
• Helps play a role in ensuring the team processes are being performed/followed by team members
• Provides input on team processes while also calling out gaps or risks that they see. When they find a gap or risk in the team process, they have ideas on ways that the gap/risk can be resolved
• Counsels team members to resolve conflict when needed
• Helps to move impediments by helping the team ensure a resolution is found
• Mentors and coaches other Business Analysts on the team on all aspects of being a Business Analyst
• Pursues a better understanding around the concepts of Business Analyst Best Practices and encouraging and coaching other Business Analysts on these best practices
• Assists the Business Analyst Manager in identifying when Business Analyst standards need to be established
  
  

Skills:

• Communication - Communicates with the wider business, including changes affecting the work of others. Helps teams around you communicate better.
• Growth Mindset - Uses curiosity to break down silos and challenge assumptions across teams. Has an unthreatening attitude and genuine interest in new ideas. Encourages curiosity in your own team, with clear benefits to the quality of work.
• Empathy & Humility Listens carefully. Sets aside personal assumptions to understand others from their point of view. By doing so, you engender trust. Your ability to resolve conflicts helps others to understand each other better.
• Initiative - You are deeply involved in projects which require your ability to take action and move through uncertainty. You proactively adapt your skillset appropriately for those projects and move forward.
• Objectivity & Adaptability - Leads others in looking for ways to better serve business or customer needs, even outside your own discipline. Willing to lead mundane but important tasks and help whole teams to move on their goals through simplifying and breaking down problems.
• Analysis - Has advanced knowledge of how to quickly understand technology problems, identify downstream impact and able to mentor others on how to perform these tasks.
• Attention to Detail - Brings quality up in product teams and departments. Builds process to help others to improve the quality and detail of their own work. Recognized team-wide as having an eagle eye.
• Business Context - Actively works to understand all aspects of the business. Autonomously looks for data wherever you need to aid your own and your team's understanding. Coaches others in using business needs.
• Collaboration - Mastery: Coordinates the team so that all team members work collaboratively and take turns. Empowers junior colleagues to take ownership of tasks.
• Documentation - Mastery: Is responsible for overseeing the quality of documentation used within the team. Has excellent knowledge of best practices for documenting procedures, creating instructions and solving problems.
• Process Thinking - Thinks about practices and processes that affect several teams, discusses improvements with appropriate parties, and drives implementation. Usually collaborates with others to improve organizational practices and processes.
• Product Knowledge - Has a detailed understanding of areas of the product.
• Culture and Togetherness - Works to build and document behaviors you expect to see. Has trusted relationships with both junior colleagues and peers and can describe where the organization is strong or needs development.
• Developing Others - Actively looks for and homes in on the strengths of others and finds ways to up-skill them. Regularly digs into motivations and ambitions of the team and builds goals and process around them. As a result, team members visibly grow and progress over time.
• Stakeholder Management - Proactively informs stakeholders both within and outside the organization with pertinent and timely information, including bad news. Reads and adapts to personalities across the organization. Has good relationships with all key stakeholders.
• Team Leadership – Capable of informally managing interns and other staff. Possibly manages one or two junior team members. Does not look for glory and does not complain about work that needs to be done. Assumes good decisions in others' work. Broadly, you do what you say you are going to do.
• Hiring and Org Design - A competent interviewer. Follows a structured hiring process and contributes to decisions
  
  

Qualifications/Requirements:

• Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
• 9 – 12 years of relevant experience
• Possesses a coaching attitude and is willing to share knowledge to help others grow
• Expert level of writing user stories/requirements
• In depth understanding of Product Development and Software Development Life Cycles and able to educate others
• Experience with mockups/prototypes to display visual requirements and concepts
• Experience working on a project with multiple stakeholders and competing priorities or initiatives
• Excellent organizational skills with a self-starter mentality and resourcefulness in solving problems to ensure teams have what they need to deliver
• Comfort level with Azure DevOps, Jira, or similar tools
• Business Analyst, Agile, or Scrum related certifications required
  
  

#Remote

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,300.00 - $199,700.00 per year.

Our Benefits:

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.