What are the responsibilities and job description for the Occupied Maintenance - Resident Maintenance Coordinator position at Crown Field Services LLC?
The Resident Relations/Maintenance Coordinator role is responsible for managing incoming maintenance requests from tenants and dispatching work orders to the maintenance technicians.
The responsibilities include, but are not limited to:
- Resident relations (answer phone, email)
- Handle resident maintenance requests.
- Assign work tickets and track progress
- Escalate emergencies
- Enter/Close out work orders.
- Schedule maintenance appointments
- Schedule contractor appointments
- Maintain exterminator, contractor, and engineer lists
- Schedule and confirm completion of all required repairs to remediate abatements and failed inspection status
- Prepare and send correspondence to tenants regarding maintenance work
- Maintain a positive demeanor with all parties
- Excellent communication skills.
- Ability to use computer, office software, and communicate by email.
Job Info:
M-F 10 am - 6 pm.
Work from home Fridays!
Paid Lunch.
Snacks & Coffee.
Open door policy.
Many opportunities to grow within the company.
Benefits:
- PTO: Holidays, Sick time, Vacation.
- 401k with company match.
- High Contribution Rates to:
- Medical.
- Dental.
- Vision.
Schedule:
- Monday to Friday
Experience:
- Property Management: 3 years (Preferred)
- Management experience
- Vendor coordinator experience (preferred)
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Maintenance: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Brooklyn, NY 11206 (Preferred)
Work Location: In person
Salary : $20 - $25
