What are the responsibilities and job description for the Part Time Restaurant Supervisor position at Crown Reef Beach Resort and Waterpark?
At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area’s hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.
Work Location: Crown Reef Resort
How Will You Shine?
As a valued and successful Supervisor you will be required to:
- Maintain customer satisfaction as the driving philosophy of the F&B department. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs.
- Promptly handle guest complaints.
- Fill in for staff when necessary to ensure customer satisfaction.
- Help to develop management talent by acting as a mentor for direct reports.
- Resolve employee grievances fairly and timely.
- Ensure employees fully understand performance standards, review processes, and reward successes.
- Train staff to increase the level of customer sales, service, and safety skills on an ongoing basis.
- Know the general operations of the department and how all resorts departments work together to achieve business objectives and to meet customer expectations.
- Know the commonly occurring challenges of the F&B business and how to overcome them.
- Know restaurant standards and hold employees accountable for consistently meeting these standards.
- Maintain favorable health department scores.
- Manage a preventive maintenance program for all equipment. Control food-borne illnesses.
How Will You Be Rewarded?
- Base pay
- Discounted hotel & resort stays
- Work today, get paid today available
- Monthly and yearly recognition programs
- Career advancement opportunities
- Training and continuing development in hospitality roles
Why Should You Choose VMB?
Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.
We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Job Types: Part-time
Pay: $16
Job Type: Part-time
Pay: From $16.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16