What are the responsibilities and job description for the Order Management Administrator position at Crown Staffing - Florence?

Job Description

Crown Staffing is seeking an Order Management Administrator / Customer Service to join our team in Madison, IN ! This position plays a key role in managing a high volume of orders from distributors and other channel partners, ensuring timely and accurate processing across multiple order types.

Job Summary :

As an Order Management Administrator / Customer Service , you will work directly with distributors and channel partners to process domestic and international orders. You'll handle orders submitted via phone, RDW, customer client systems, email, or fax. The role also includes processing sample and raw material orders, and ensuring all necessary documentation is created to complete shipments.

Key Responsibilities :

Order Processing : Efficiently manage and process a high volume of orders received through various channels (phone, RDW, email, fax, etc.)
Documentation Creation : Ensure all required documents are generated to facilitate the timely shipment of orders.
Customer Interaction : Serve as a point of contact for both domestic and international orders, addressing customer inquiries and providing order updates.
Collaboration : Work closely with distributors and channel partners to meet their order requirements and ensure proper shipment processes.
Order Tracking : Maintain accurate records of order status and shipments to ensure smooth and timely deliveries.

Skills and Requirements :

Strong customer service and communication skills, both written and verbal.

Attention to detail and ability to manage a high volume of orders efficiently.

Proficiency with computer systems including Microsoft Office Suite (Word, Excel, PowerPoint) and order management platforms.

Organizational skills and ability to manage multiple tasks at once.

Previous experience in order processing or customer service is preferred.

What We Offer :

Medical, Dental, and Vision Insurance

Weekly Pay

Referral Program

Opportunities for career growth and development

A supportive team environment that values collaboration

Crown Staffing is an Equal Opportunity Employer M / F / D.

Apply Today to join Crown Staffing and become part of a dynamic and growing team!

Company Description

Crown Staffing is a staffing and recruiting company that unites character-driven people and companies so they can build rewarding careers and strong organizations together. In 2021, we employed over 17,000 professionals in industrial, manufacturing, administrative and healthcare jobs countrywide. Our relationships with top employers mean you’ll learn about positions you won’t find anywhere else. Discover the opportunity for meaningful work and a dynamic career when you work with Crown Staffing!

Company Description

Apply for this job

Receive alerts for other Order Management Administrator job openings

Order Management Administrator

What are the responsibilities and job description for the Order Management Administrator position at Crown Staffing - Florence?

What is the career path for a Order Management Administrator?

Job openings at Crown Staffing - Florence

Not the job you're looking for? Here are some other Order Management Administrator jobs in the Milton, IN area that may be a better fit.

We don't have any other Order Management Administrator jobs in the Milton, IN area right now.

AI Assistant is available now!