Assistant Community Director - Briargate

Please apply by midnight 04/30/2024 for consideration.

Benefits:

• 15 days of PTO with increments at every 5-year milestone
• 12 Paid Holidays
• 401(k) matching at 4%*
• Dental Insurance
• Health insurance
• Vision insurance
• Life insurance
• Flex Spending and Dependent Care Accounts
• Paid Training & Certifications
• Nectar Employee Rewards Program
• 50% off a one or two-bedroom apartment OR 25% off a three-bedroom apartment

Schedule:

• In Office
• Monday to Friday 8:15 am -5:30 pm
• Occasional Saturdays 10 am - 2 pm
• ~36-40 hours per week

Essential Functions:

· Managing Delinquencies: Oversee and manage delinquent accounts, implementing effective strategies to address and resolve payment issues.

· Monthly Reporting: Generate and analyze monthly reports to track leasing performance, occupancy rates, and other key metrics.

· Resident Correspondence: Communicate with residents, addressing inquiries, concerns, and providing timely and helpful responses.

· Conducting Tours of the Community: Showcase the community to potential residents through guided tours, highlighting key features and amenities.

· Marketing: Implement marketing strategies to attract potential residents, utilizing in-person interactions, telephone conversations, and email campaigns.

· Customer Service: Develop and maintain strong customer service relationships with prospects and existing residents to enhance the overall living experience.

· Closing the Sale and Securing Leases: Assist in closing leasing deals, securing leases, and ensuring a smooth transition for new residents.

· Lease Documentation: Assist in creating leases and completing necessary paperwork with accuracy and efficiency.

· Office Operations: Contribute to daily office operations, including processing and maintaining property files, ensuring an organized and efficient work environment.

· Team Collaboration: Collaborate with the team to achieve common goals and objectives, providing support to various departments as needed.

· Stand-in Community Director: Act as a stand-in for the Community Director in their absence, ensuring continuity in leadership and operations.

· Fair Housing Certification: Obtain and maintain Fair Housing Certification to ensure compliance with fair housing laws.

· IT Security Training and Continuing Education: Stay up to date with IT security training and continuing education courses.

Additional Functions:

· Provide administrative support to the property management team.

· Answer and direct phone calls professionally and courteously.

· Greet and assist visitors, ensuring a positive and welcoming experience.

· Maintain office supplies and equipment inventory, placing orders as needed.

· Prepare and distribute correspondence, memos, and reports.

· Maintain tenant records and ensure accurate data entry in property management software.

· Assist with property maintenance coordination, including submitting work orders.

· File and organize documents, ensuring proper record keeping.

· Handle sensitive and confidential information with discretion.

Qualifications:

· High school diploma or equivalent required; Associate’s degree preferred.

· Previous experience as an administrative assistant or in a similar role preferred.

· Knowledge of Fair Housing regulations is a plus.

· Strong organizational skills with the ability to prioritize tasks effectively.

· Excellent written and verbal communication skills.

· Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).

· Ability to learn and navigate property management software.

· Strong attention to detail and accuracy in data entry.

· Ability to multitask and work well under pressure in a fast-paced environment.

· Strong problem-solving skills and ability to negotiate conflicts.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $21 - $23