What are the responsibilities and job description for the Hotel Porter position at Crowne Plaza Knoxville?
Do you love helping people? We’re looking for a reliable, enthusiastic Bell Attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!
Benefits:
- Employee Rate at IHG Hotels
- Health, Dental, Vision, and Term Life Insurance
- Paid Time Off
- Free On-Site Parking
- Free Employee Meals
- Employee Referral Program
- Discounted KAT Bus Passes
$15 hourly tips
Responsibilities:- Make sure the bell desk is always neat and tidy
- Greet guests when they arrive and leave the hotel
- Carry luggage for guests from their vehicle up to their room in a safe and professional way
- Answer guest requests and assist with other duties as assigned such as bringing up room service, delivering mail and dry cleaning, and checking luggage for storage
- Support the front desk staff and bell captain with check-in and responding to guest requests
- Valet guests vehicles as needed
- At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position
- Must be able to lift over 25 pounds and stand for long periods
- Applicants must have excellent communication and customer service skills
- This position requires a flexible schedule that includes availability to work weekends and holidays
- Must possess a high school diploma or equivalent GED
- Must be 21 years of age and older and have a valid driver's license
Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.
Salary : $15
