Banquet House Attendant FT

The Crown Plaza Pittsburgh South is looking for a Banquet Set Up Houseperson to service our meeting rooms as we endeavor to provide flawless experiences for our guests.

Purpose of the Position:

Responsible for set up, tear down and cleaning of all banquet meeting rooms and other areas assigned according to hotel and brand standards.

Essential responsibilities:

• The purpose of the Banquet Set Up Houseperson and Busser position is to set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards.
• To ensure cleanliness and organizations done in a timely manner and to assist supervisor during large functions.
• The Banquet Set Up Houseperson and Busser must ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functions.
• Responsible for timely and safe breakdown of meeting rooms after event completion.
• Must refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions.
• Complete set up of all AV equipment.
• Promoting a positive atmosphere to guests is a key role of a hotel houseman. During cleaning and setting up for events, a houseman has the potential of encountering many guests. Being friendly and giving a smile to each visitor is important. These little actions go a long way in making guests want to return to a hotel for future trips. Hotel housemen should also ask patrons how their stays are going and if they need any assistance when passing them in the hotel common areas.

Physical Demands/Abilities:

• Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
• Written communication skills to mark completed rooms on daily paperwork.
• Stand and/or walk for varying lengths of time, often long periods.
• Must be able to lift thirty-pounds (30) pounds on an individual basis, pushing two hundred (200) pound carts, or collectively helping team members move larger loads than the weight limits listed above.
• Requires manual dexterity to use and operate all necessary equipment.
• Visually inspect rooms for asymmetry, cleanliness, and possibly guest belongings that have been left behind in vacant rooms.
• Work in an environment that is demanding and physical with fluctuating adverse temperatures.
• Frequent reaching, twisting, bending, stooping, walking, standing, stair climbing handling, and smiling.

Previous hotel experience is a plus.