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Guest Service Agent

Crowne Plaza
Warwick, RI Full Time
POSTED ON 3/3/2024 CLOSED ON 7/1/2024

What are the responsibilities and job description for the Guest Service Agent position at Crowne Plaza?

The Crowne Plaza hotel in Warwick, is looking for a guest services agent who will act as a front desk/ concierge/shuttle driver. The candidate we are looking for would need to be comfortable in checking guests in/out but also jumping in the shuttle when needed. Big personalities to WOW our guests is a must!

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. The candidate we are looking for would help facilitate excellent guest satisfaction scores.

Scheduling flexibility is a must. Shifts can be a mix of 7am-3pm or 3pm-11pm. The candidate would need reliable transportation to and from for both shifts. Willing to work overnight is a plus, you would earn more hourly!

Job Type: Full-time

Pay: $15.50 - $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • In-person

People with a criminal record are encouraged to apply

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

Salary : $16 - $16

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