What are the responsibilities and job description for the Guest Service Agent position at Crowne Pointe Inn & Spa?
Where Historic Charm Meets P-Town Style
Located on charming Bradford Street, Crowne Pointe Hotel and Spa is a relaxing vacation retreat surrounded by the creative vibe of Cape Cod. Our historic inn blends timeless charm with a contemporary energy for romantic getaways, weddings, and vacations in the heart of P-Town.
Experience a laid-back, adults only retreat where you can relax, renew, and be you. Lounge by the saltwater pool, enjoy a massage at Shui Spa, and wind down at our nightly wine social.Indulge in dinner at The Pointe Restaurant, serving modern coastal cuisine in a charming atmosphere.
We are seeking a Guest Service Agent to join our team! The Guest Service Agent will be responsible for working with clients to ensure their needs are met. The ideal candidate for this position is capable of maintaining a positive attitude and providing a high level of customer service in a fast-paced environment.
Responsibilities:
- Provide guests with information about hotel amenities and activities.
- Answer guest questions about the hotel.
- Direct guests to various locations in the hotel.
- Assist with arranging transportation to and from the airport.
- Assist with the check-in process.
- Assist with the check-out process.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekends as needed
Work Location: In person
Salary : $19 - $21