Bobcat Sales Specialist

Do you enjoy working in a fast-paced, team-orientated environment? Are you looking for a rewarding career working with heavy equipment? Look no further! As one of the fastest-growing Bobcat dealers in the area, Crownstone Equipment is looking for an Account Representative at Bobcat of Frederick and the surrounding territory.

Crownstone Equipment, founded in 2018, is the parent company for 6 Bobcat Dealerships: Bobcat of Adams County, Bobcat of Frederick, Bobcat of Hagerstown, Bobcat of Lancaster, Bobcat of Reading, and Bobcat of York. In addition to our compact equipment dealerships, Crownstone Outdoor Power, our Lawn & Garden Division, has two locations in Hanover, PA & Manassas, VA. As a Bobcat Dealer, we focus on selling, servicing, and renting both compact and lawn & garden equipment brands including Bobcat, Toro, Echo, STIHL, Fecon, and more.

The Account Representative will sell products and services offered by the company to current and new clientele. The Account Representative will spend more than 90% of their time working in the field to cultivate, retain, and serve new/existing customers for all equipment brands (new and used) within their assigned region. The Account Representative will not have a designated office at their assigned location(s) and is expected to be on the road in front of customers.

Essential Duties & Responsibilities (includes but is not limited to the following):

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or
physical or other abilities required.

• Meets and exceeds sales goals identified by the Regional Sales Manager and Director of Lawn & Garden Sales
• Builds and maintains a network of sources from which to identify new sales leads
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Maintain a thorough knowledge of the products, applications, and safety procedures to share with customers.
• Maintain a thorough knowledge of internal and external sales programs, financing options, sales tax, and all other aspects of transactional procedures.
• Maintain a thorough knowledge and understanding of the company’s Sales Standard Operating Procedure Policies.
• Become an expert in the industry and resource for your customers. Possess in-depth product knowledge and be able to conduct presentations, demonstrations, and training with customers and prospects.
• Coordinate and communicate daily with branch personnel to meet and exceed the service expectations of our customers.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Performs other duties as assigned

Required Skills and Abilities:

• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced and at times stressful environment
• Familiarity with CRM Software is preferred
• Proficient with Microsoft Office Suite or related software

Educational & Experience Requirements:

• Experience in outside sales and account management or other experience in negotiation/influencing
• Experience in construction, agriculture, landscaping or forestry markets preferred
• Valid driver’s license and acceptable driving record
• DOT Medical Card Preferred
• Computer Literacy:
• Demonstrates proficiency in Microsoft Word, Excel and Power Point
• Efficient and responsible use of email and a time planning or management system (Outlook, etc.)
• Organized electronic filing system
• Proficiency with OEM information systems
• DOT Medical Card Preferred

Essential Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision. The employee must also be able to travel regularly for work and operate a motor vehicle.

Note: The position is considered safety sensitive.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Frederick, MD: Relocate before starting work (Required)

Work Location: On the road