System Administrator

A Legacy of Excellence Since 1974

Crowther Roofing and Cooling's story began in 1974 when Lee J. Crowther relocated from Chicago to Fort Myers, Florida. Seeking a market where he could practice his roofing trade year-round, Lee brought with him years of experience from his family's successful roofing business in Chicago.

Family-Operated, Five Generations Strong

Today, we are a fifth-generation family-operated business proudly led by Lee S. Crowther as CEO, supported by Kevin Callans, the President. Our company benefits significantly from the involvement of various Crowther family members across all divisions, from upper management and the sheet metal shop to customer service roles.

Crowther Roofing and Cooling operates out of four strategic locations in Florida: two in Fort Myers, Sarasota, and Jupiter. Our team comprises over 900 dedicated employees and a robust fleet of 475 service vehicles. As active members of the National Roofing Partners (NRP) and the National Roofing Contractors Association (NRCA), we are a nationally recognized leader in the roofing industry with annual sales nearing $177 million.

We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

The Systems Administrator will work as part of a small team in a fast-paced, high-energy environment supporting Crowther Roofing and Cooling in Fort Myers, Sarasota, and other locations. Looking for a super-sharp, fast learner who has a strong interest in Systems, Networking, and Desktop support. Must have experience working supporting IT applications; deployment and maintenance of end-user devices and other business technologies, while meeting the timeline needs of the business. This position is based primarily in Fort Myers.

Responsibilities

Responsibilities: Reporting to the Director of IT at Crowther Roofing and Cooling, this position manages critical systems, networking and security infrastructure including but not limited to:

• Responsible for the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure using Confluence.
• Responsible for capacity, storage planning, and database performance
• Administer and maintain end-user accounts, permissions, and access rights.
• Installation, Configuration, and Monitoring of networking equipment (Cisco and Meraki) and cabling.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Manage network services (I.E. DHCP, DNS, RADIUS, NTP)
• Provide level II desktop support and assist with day-to-day support needs as needed.
• Manage data backup/recovery using Veeam and Barracuda
• Ability to interact effectively with other departments
• Ability to conduct small projects and deployments without direct supervision.
• Ability to conduct business and provide Customer Service in a professional manner.
• Respond to after-hours requests and escalate when needed
• Troubleshoot issues and outages in a timely manner
• Other duties as assigned

Requirements and skills

• BS/Ba in Information Technology, Computer Science, or a related discipline
• 3-5 years of experience with Cisco Networking Equipment, Meraki experience a plus
• 3-5 years of network administration, or system administration experience particularly with Microsoft Windows Server.
• Knowledge in Active Directory design and administration and support of infrastructure
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• Working knowledge of virtualization, VMWare, or equivalent.
• Working knowledge of SQL Server
• Strong knowledge of security best practices
• Experience with Microsoft Azure a plus
• Excellent communication skills
• System administration and IT certifications in Microsoft, or other network-related fields are a plus.
• Ability to manage several projects simultaneously.

Must work onsite at multiple geographic locations within Florida

Must be willing and able to work flexible hours, and be "on-call" after hours, on demand