What are the responsibilities and job description for the Patient Services Representative position at Crox Consulting Inc?
Required Qualifications:
High School Diploma
Fully vaccinated and boosted for COVID
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting
1 year of call center experience
Preferred Qualifications:
2 years' recent experience working as a Patient Service Representative
Experience with the patient check-in process
Experience with CS-Link/Epic
Job Duties:
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains policies, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
High School Diploma
Fully vaccinated and boosted for COVID
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting
1 year of call center experience
Preferred Qualifications:
2 years' recent experience working as a Patient Service Representative
Experience with the patient check-in process
Experience with CS-Link/Epic
Job Duties:
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains policies, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
Salary : $19 - $25
