Chief Revenue Officer - RapidScale

Company

Cox Communications, Inc.

Sales

Chief Revenue Officer, RapidScale

Vice PresidentHybrid - Ability to work remotely part of the week

Yes, 50% of the time

Day

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.

We’re looking for a visionary Chief Revenue Officer (CRO) based out of the RapidScale headquarters in Raleigh, North Carolina to spearhead our revenue growth and sales strategy, aligning cross-functional teams to deliver exceptional results. As the CRO, you will lead our commercial managed cloud sales teams (public cloud, private cloud, and channel) and drive the overall strategy to scale our business, ensuring sustainable growth while fostering a high-performing, customer-focused culture. This role reports directly to the business president of RapidScale. 

Key Responsibilities:

Team Development & Leadership:

• Foster a high-performing, collaborative environment by leading with empathy and authenticity. Remove obstacles, actively listen to team members, and provide the support and resources they need to succeed. Build a culture of trust, respect, and open communication where everyone feels valued and empowered to contribute their best work.
• Support professional and personal growth through effective onboarding, tailored training, and consistent coaching. Recognize achievements, provide actionable feedback, and create individualized development plans aligned with career goals.

Sales Strategy:

• Develop and implement a multi-channel sales strategy to drive revenue growth and market share.
• Lead and mentor sales leaders and teams to achieve aggressive performance goals.
• Align sales initiatives with organizational priorities, ensuring consistent messaging and execution.

Revenue & Performance Management:

• Set and manage quotas, revenue targets, and forecasting processes.
• Monitor and analyze sales performance metrics, implementing changes to meet strategic objectives.
• Drive operational excellence in sales processes, ensuring consistency and scalability.

Collaboration & Alignment:

• Partner with Finance, Marketing, Technology, and Operations to align go-to-market strategies and optimize channel performance.
• Facilitate seamless collaboration between sales and other departments to launch new products, pricing strategies, and market initiatives.

Technology & Innovation:

• Champion CRM adoption and compliance to improve visibility and accountability across teams.
• Leverage data-driven insights to refine strategies and support informed decision-making.

Customer-Centric Focus:

• Cultivate relationships with key customers and strategic partners to enhance business outcomes.
• Drive initiatives to improve customer satisfaction and loyalty, ensuring exemplary service delivery.

Job Requirements:

• Bachelor’s degree and 14 years’ relevant experience. The right candidate could also have a different combination, such as a master’s degree and 12 years’ experience; a Ph.D. and 9 years’ experience in a related field; or 18 years’ experience.
• Experience in the cloud managed services industry, with a comprehensive understanding of market trends, competitive dynamics, and customer needs.
• Experience driving business growth by leading complex solutions-selling sales teams to exceed revenue targets year-over-year and implementing strategic initiatives that significantly increased revenue and market share.
• Experience in data analysis, utilizing CRM and BI tools to track sales performance and implement strategies that improved key sales metrics, such as increasing productivity, pipeline conversion rates, or customer acquisition by measurable percentages.
• Experience leading initiatives within fast-paced, competitive environments, implementing scalable sales processes, new technologies, or strategies that measurably improved team productivity or revenue generation.
• Will require around 40-50% travel.

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.