What are the responsibilities and job description for the Supply Chain Associate position at CRS Temporary Housing?
Job Details
Description
CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier.
Our office is located in North Central Phoenix. New employees will complete initial training in office. Additionally, employees will work in-office until they show proficiency in the role which could be up to 90 days, then they may start working from home on a hybrid basis and will be required to come to the office periodically for training and/or meetings.
Computer and phone equipment will be provided. You must have a reliable high-speed internet service and a suitable workspace at your residence. The hourly rate for this position is $19.00 per hour.
Job Summary:
The Supply Chain Associate is responsible for communicating with Suppliers including Hotel and Housing businesses to ensure appropriate handling of CRS hotel and housing placements.
Duties/Responsibilities:
- Perform outbound calls to suppliers (hotels, housing companies, etc.)
- Answer incoming calls whether specific to this role, or supporting the rest of CRS.
- Manage email communications regarding assigned supplier account(s).
- Serve as point of contact for internal and external customers regarding supplier inquiries.
- Input and maintain accurate records and customer details into our company’s computer systems.
- Promptly review and recommend resolution to questions and issues via email and telephone communication.
- May provide support to the hotel team or other departments as needed, particularly during catastrophe periods.
- Performs other duties as necessary or assigned.
Qualifications
- One or more years of Customer Service experience
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent written and verbal communication skills
- Typing speed of 40 wpm or higher preferred
- Excellent organizational and time management skills.
- High School Diploma or equivalent required
Physical Requirements:
- Prolonged periods sitting at a desk (or standing) and working on a computer and phone headset.
Salary : $19
