What are the responsibilities and job description for the Fleet Manager position at CRST The Transportation Solution, Inc?
Location: Mansfield, TX
Job Schedule: Monday - Friday 6a - 4p
Job Summary: Responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Essential Duties and Responsibilities:
- Manage a staff of drivers to ensure high delivery of customer service and fleet profitability
- Perform all aspects of dedicated customer service including, load booking and service failure resolution
- Manage daily planning of equipment and drivers while ensuring high utilization
- Act as liaison between the customer, drivers, and internal departments
- Develop relationships with drivers to improve driver performance and encourage retention
- Authorize pay related items
- Ensure safety procedures are followed
- Help create and manage customized Key Parameter Indicators (KPI) to help ensure goal attainment
Ideal Experience & Skill Set:
- Complex Problem Solving
- Coordination
- Critical Thinking
- Judgement and Decision Making
- Monitoring
- Negotiation
- Service Orientation
- Social Perceptiveness
- Speaking
- Troubleshooting
Did You Know?
- CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
- We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
- CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Education
Preferred- Associates or better
- Bachelors or better
