Demo

Senior Systems Analyst

Cruit Group
New York, NY Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/22/2025

As a Managed Service Provider (MSP), we are seeking a Senior Systems Analyst to drive operational excellence across IT systems and support services. This role is ideal for a highly skilled professional who thrives in a collaborative, multi-functional IT environment, with opportunities for growth and leadership. Reporting directly to the IT Manager, you will oversee system integrity, resolve technical challenges, and contribute to the advancement of IT solutions within our organization.

Our client is open to remote, but the Sr. Systems Analyst must be located in NYC, Miami or Los Angeles and be willing and able to travel as needed.

Key Responsibilities

Systems Administration and Desktop Support

  • Administer, configure, and maintain device management solutions including Office 365, SharePoint, Dynamics, and Intune .
  • Oversee Windows Workstations, ensuring smooth operations and security compliance.
  • Implement security patching processes to protect IT infrastructure.
  • Provide technical support and troubleshooting to end users across desktop, cloud, and software environments.

Systems Troubleshooting and Maintenance

  • Serve as the primary contact for systems troubleshooting, managing solutions for Office 365, SharePoint, Dynamics, Intune, Autopilot, and Egnyte .
  • Ensure business continuity through proactive system maintenance and readiness testing.
  • Conduct testing and evaluation of data retention and disaster recovery policies.
  • Project and Process Improvement

  • Identify and implement process improvements to optimize IT workflows.
  • Manage multiple projects simultaneously, ensuring timely delivery and clear stakeholder communication.
  • Collaborate with leadership to assess and introduce innovative technical solutions.
  • Qualifications and Requirements

  • 5 years of IT experience , with a focus on systems administration, technical support, and enterprise-level solutions.
  • Strong knowledge and hands-on experience with Windows OS, Mac OS, Active Directory, Azure, SQL , and SaaS enterprise cloud-based tools.
  • Experience with IT platforms such as HaloPSA and NinjaRMM is a plus.
  • Familiarity with AEC or print industries is highly preferred.
  • Exceptional project management skills with the ability to prioritize and multitask effectively.
  • Strong interpersonal and leadership skills to guide teams and collaborate with technical and non-technical stakeholders.
  • Excellent communication skills, capable of explaining technical concepts to all proficiency levels.
  • Why Join Us?

    This role offers a dynamic and rewarding opportunity for an experienced IT professional eager to lead, innovate, and make a significant impact. You will play a vital role in enhancing IT operations, supporting organizational growth, and delivering exceptional technical solutions.

    Availability : On-call availability based on business needs.

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