Senior Claims Analyst -Remote

Crum & Forster Company Overview

Crum & Forster (C&F)  with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

The Business Services Group (BSG) Claims team supports the claims operations of the Commercial Lines division at C&F. We strive to deliver exceptional service while minimizing waste. As a self-organizing, cross-functional team, we collaborate to find solutions and improve efficiencies, all while enjoying our work environment. This position offers the opportunity to work in the dynamic world of claims with an organization focused on continuous process improvement. 

This position is fully remote, with strong preference for the candidate to be in the Morristown, NJ area, but open to full remote.

What you will do for C&F:

• Complete, monitor, recommend, and anticipate claims support needs to aid claims administration. 

• Ensure data integrity and security in all claims support processing activities. 

• Ensure compliance with special state requirements through real-time monitoring and administration. 
  • Utilize C&F AI and automation tools to streamline your work

What you will bring to C&F:

• 2 years of relevant work experience. 

• A solution-focused, self-starter, and team player. 

• Resourceful problem solver with a quick learning ability for new concepts, methods, and technology. 

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). 

• Continuous improvement mindset and comfort with change. 

• Detail-oriented and resolution-driven. 

• Capable of working across complex organizations. 

• Curiosity about AI and machine learning applications in insurance, and an eagerness to experiment

• Strong analytical skills and ability to work with large datasets. 

• Knowledge of data privacy regulations and best practices. 

What C&F will bring to you

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path

A dynamic, ambitious, fun and exciting work environment

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $34,400.00 to a maximum of $64,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

#LI-AV1

#LI-Remote

Salary : $34,400 - $64,600