What are the responsibilities and job description for the Assistant Manager position at Crumbl Cookies | Fenton & Brighton?
Our fun, modern, fast paced cookie shop is looking for an assistant manager to work closely with the manager, shift leads and owner to oversee daily operations and customer service. This is a bakery concept- we bake cookies fresh, in house, daily.
Job Details:
- Online and In store training provided
- 40-45 hours per week
- Starting salary is negotiable- based on experience
- Hours vary based on needs of store; Shifts range from 5am-midnight. Friday
and Saturdays are required as these are our busiest days. We are CLOSED
on Sundays!
Job Responsibilities:
- Manage the kitchen efficiently each day to keep an ongoing supply of fresh
cookies available for purchase
- Oversee quality control
- Keep the store clean and tidy
- Understand and track reports and use them to track store metrics
- Motivate and coach employees to improve daily processes
- Resolve conflict or complaints from customers and employees
- Conduct inventory on ingredients
- Oversee catering coordinator
- Help manage the schedule
- Keep up with posts/news/info from corporate on our internal app
- Work closely with the owner, as a team, to make the store a fantastic place
to work
REQUIREMENTS
- Background check required.
- Prior restaurant/food management experience is preferred but not required
- Will be required to obtain a ServSafe or food handler’s certificate
- Tech savvy
- Superior customer service skills
- Must be able to stand for entire shift and lift up to 50 lbs.
ONE BIG DREAM
two crazy cousins
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.
OUR CONCEPT
rotating menu
At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120 specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don’t have time to visit the store? Don’t worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.
EST. 2017
logan, ut
The very first Crumbl opened in Logan, UT while Sawyer, Crumbl’s COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!
www.crumblcookies.com