What are the responsibilities and job description for the Crumbl Cookies Shift Leads position at Crumbl Cookies - Wake Forest?
Crumbl Cookies in Wake Forest is looking to add to it's amazing Crew!
We are hiring for full time and part time shift leads. Must be 18 to apply.
Starting pay range is $14 - $17/hr depending on experience. We also provide pay increases as you learn more skills, as well as opportunities for growth within the company.
Shift Lead responsibilities include leading the store, managing employees and leading our crew in customer service. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in the food service and/or baking industry, we’d like to meet you!
Shift Lead responsibilities:
- Provide direction and feedback to workers during shifts
- Schedule employee shifts and assign duties
- Manage time-off requests and handle last-minute absences
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Check cash drawers and prepare bank deposits
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
Skills
- Commitment to excellent service
- Positive attitude and works well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
- Ability to stand for long periods
- High school diploma is preferred
Depending on Experience, Shift Leads start at $14 - $17 per hour including tips.
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Baking: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17