What are the responsibilities and job description for the Assistant Manager position at Crumbl Cookies?
Our fun, modern, fast paced cookie shop is looking for an assistant manager to work closely with the manager, shift leads and owner to oversee daily operations and customer service. This is a bakery concept- we bake cookies fresh, in house, daily.
Job Details:
• Online and In store training provided
• 40-45 hours per week
• Starting salary is negotiable- based on experience
• Hours vary based on needs of store; Shifts range from 5am-midnight. Friday
and Saturdays are required as these are our busiest days. We are CLOSED
on Sundays!
Job Responsibilities:
• Manage the kitchen efficiently each day to keep an ongoing supply of fresh
cookies available for purchase
• Oversee quality control
• Keep the store clean and tidy
• Understand and track reports and use them to track store metrics
• Motivate and coach employees to improve daily processes
• Resolve conflict or complaints from customers and employees
• Conduct inventory on ingredients
• Oversee catering coordinator
• Help manage the schedule
• Keep up with posts/news/info from corporate on our internal app
• Work closely with the owner, as a team, to make the store a fantastic place
to work
