What are the responsibilities and job description for the Crew Captains position at Crumbl Cookies?
Calling all current and future leaders... Do you love baking cookies, working with a positive team and bringing smiles to the community? Our mission at Crumbl Cookies is to bring together families & friends over a box of the best cookies in the world, and we want you to be a part of it!
We are looking for a results-driven leaders to be responsible for the overall store operations during our closing shifts (3:00pm to 12:00am). The successful candidate will display a passion for our brand, be able to manage cookie production from mixing to serving the customer, and embrace Crumbl's 3 C’s of success - Cleanliness, Cookie Quality and Customer Satisfaction. You will be empowered to lead and motivate a crew of bakers in an open-kitchen while making the world's best cookies from scratch. You will supervise and train our Crew Members. You will report to the store's General Manager and be part of leadership team that will work together to provide the best possible experience to our customers and staff. Leadership experience in fast paced, customer-focused foodservice environment is highly desired.
Skills:
- Take initiative and act as a role model to others
- Enjoy working as a team and motivating others
- Understand how to create a great customer service experience
- Have a focus on quality and take pride in your work
- Are confident in leading, deploying, and guiding others
- Are open to learning new things (especially our weekly cookie flavors!)
- Are experienced with responsibilities like cash-handling and store safety
- Can keep cool and calm in a fast-paced, energetic work environment
- Have excellent communications skills
Basic Qualifications:
- Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
- Prepare and coach the preparation of food and beverages to standard recipes
- At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Ability to lift 50 lbs
- Ability to stand for long periods of time
- Comfortable using mobile devices and applications
- Food Handlers Permit
- Available to work between the hours of 3:00pm to 12:00am
Business hours are Monday-Thursday 8:00am-10:00pm; Friday and Saturday 8:00am-11:00pm. CLOSED SUNDAYS
Website: https://crumblcookies.com/
TikTok: @crumblcookies
Facebook: @crumblcookies
Instagram: @crumblcookies
Benefits:
- Tips
- Sundays Off
- Paid Weekly
- Flexible Scheduling
- 50% off all in-store products
- 401k Retirement Plan
- Have fun making cookies!
Since opening its doors 5 years ago, Crumbl has expanded to over 1000 bakeries in the US and Canada, making it the fastest-growing cookie company in the nation. No matter how big the brand becomes, Crumbl is a family-owned business and is proud to contribute to the livelihoods of its thousands of local franchise partners, managers, and bakers. With each new bakery, Crumbl will strive harder than ever to fulfill its mission of bringing family and friends together over the world’s best box of cookies.
Salary : $14
