General Manager

Job description

We are a Crumbl Location in the heart of Posner Park! We would love for the person to start working ASAP. We have 7 other locations open. Plenty of room for growth with the fastest growing cookie shop in the world!

Prior management/leadership experience preferred.

Planning and Visioning

• Planning
• Being “on top of details” and meticulous
• Able to organize the job set effectively rather than being obsessed with formal structures
• Effective in securing adequate resources for doing the day-to-day work

Staffing and Supporting

• Good at promoting teamwork and communication
• Securing the right level of staff resources, protecting and developing those resources
• Crumbl managers are comfortable working in performance and target driven environments

Leadership Characteristics

• While not visionary, Crumbl managers see the “big picture” with their feet firmly on the ground and focused on operational realities
• They are champions of constructive change and enthusiastic about performance improvement
• They foster good relations with franchise owners - often as a means of ensuring their service gets the resources it needs
• They support their teams energetically – primarily through training and planning to prepare for change

Manager Responsibilities

• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for baker and driver positions and fills in as necessary
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and processes and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Generating reports and presenting information to upper-level managers or other parties
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business

Manager Requirements

• Previous experience managing others required
• High School Diploma, preferred
• Strong understanding of business management, financial, and leadership principles
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Time and project management skills
• Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
• Commitment to providing exceptional service to customers and support to staff members

Job Type: full-time

Pay: There will be a base salary with a bonus program built in as well. It will be performance based.

Hours per week:

• 50

Typical start time:

• 5AM

Typical end time:

• 11PM

Company's website:

• crumblcookies.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Sanitizing, disinfecting, or cleaning procedures in place

If you require alternative methods of application or screening, you must approach the employer directly to request this as really is not responsible for the employer's application process.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work Location: In person

Salary : $52,000