General Manager

We are looking for a General Manager to assist our Regional General Manager in overseeing all staff and operations at three local Crumbl stores.

Here at Crumbl we are searching for vibrant and positive people who will be a part of bringing the world’s best cookies to our community. You will bake and decorate a lot of cookies, clean up, interact with customers taking orders, and did we mention you will get to bake a lot of cookies! We will train you to bake, and we believe anybody who is eager and willing to learn the Crumbl way can be a successful part of our team.

Successful Candidates Will:

• Provide a world class customer experience in a fun, fast-paced environment
• Contribute to a positive and supportive workplace
• Have an adaptable work style
• Respond positively to feedback

Responsibilities:

• Delegating responsibilities and supervising business operations
• Maintaining knowledge and skills for baker positions and fills in as necessary
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and process and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Generating reports and presenting information to upper-level managers or other parties
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business

Requirements:

• Previous experience managing others required
• High School Diploma, preferred
• Strong understanding of business management, financial, and leadership principles
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Time and project management skills
• Ability to analyze processes and information, identify problems and trends, develop practical solutions and strategies
• Commitment to providing exceptional service to customers and support to staff members
• Be comfortable standing for entirety of shift
• Be able to repeatedly lift ingredients and other heavy items (up to 50 lbs)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Shift:

• 8 hour shift

Ability to Commute:

• Greensboro, NC 27407 (Required)

Ability to Relocate:

• Greensboro, NC 27407: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000